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Med Center Mazda - Service Center

Pelham, AL

4.7
1,876 Reviews

1,876 Reviews of Med Center Mazda - Service Center

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July 20, 2023

Very efficient and great customer service. Great experience. Loved the video sent after the inspection. More

by craig.williams0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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July 19, 2023

I satisfied with your service. Nice and knowledgeable staff members, nice waiting area, and great service. More

by Sstani002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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July 19, 2023

Quick in and out. Love the video of them looking at my car. This is very helpful More

by cherlynt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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July 18, 2023

Took three trips to get my repair done and correct the scratches that happened during the repairs. Battery tray left loose, ac fill caps missing, o-ring found on engine at pick up. Not a great experience More

by brianmbabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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Jul 19, 2023 -

Med Center Mazda responded

Hi Brian, Thank you for bringing your recent repair experience to our attention. We apologize for any inconvenience you may have encountered and want to assure you that providing our customers with a top-notch experience is our utmost priority. Your feedback is invaluable to us, and we would appreciate the opportunity to speak with you directly to address any concerns and ensure your complete satisfaction. Please feel free to contact Chris Martin, our General Manager, at cmartin@medcentermazda.com at your earliest convenience. We look forward to hearing from you and working towards improving your experience with us. Thank you for your time.

July 16, 2023

Great service. Friendly staff. Quick turn around on service. Provided detail video of service. Clean facility. More

by RON.KOONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady at service desk. Name unknown
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July 16, 2023

Excellent service at minimal cost. Nice waiting room. Didn’t take long to service my car. More

by ralley5049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Report | Print
July 15, 2023

Great WIFI. Could use more comfy chairs. Less Fox News on the TV would be great too. More

by AJ
Recommend Dealer
Yes
Employees Worked With
S. B.
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July 15, 2023

The dealership was very accommodating. I never felt pressured at all. I don't have anything to complain about! More

by kylejlynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 15, 2023

I’ve been going to this dealership for several years for service. I had a moment where o did not have a car but bought a new one and brought it in for service. The enhancements are excellent with the text v More

by JPHAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ
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July 14, 2023

Amazing! Love this dealership! I will be buying all my future cars from here. Nice, down to earth, and they are not pushy. Best dealership ever!! And FYI, I More

by wasabilu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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