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Med Center Mazda - Service Center

Pelham, AL

4.7
1,863 Reviews

1,863 Reviews of Med Center Mazda - Service Center

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March 31, 2023

I have been taking my car to Med Center Mazda and several years and I wouldn’t take it anywhere else. They take care of everything my car needs and are always kind. More

by STACAYY02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
March 31, 2023

Everyone I have dealt with at Med Center Mazda, from Ruben Lapidus to the folks in F&I and the service department, are fantastic. More

by rkeller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

Seemingly lack of concern over a brake problem I had. Gave me no information other than they don’t see what’s wrong and what caused the problems. More

by vgordv7
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Med Center Mazda responded

Thank you for bringing this to our attention. Our service experts always aim to provide great service and communication to all of our customers and this is never the experience we want our customers to have. When convenient, we'd love to speak with you directly regarding your experience. Please reach out to Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and patience.

March 30, 2023

Always great service. I never feel overwhelmed or overcharged. Nice waiting room and overall good fair price. More

by bertramoyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Very good experience! Service rep was nice as was everyone I encountered at the dealership! My Miata shifts better than ever and job didn’t take long. Overall a great expe More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
March 27, 2023

Dealership usually friendly clean & prompt. This previous quick service took two hours w an appointment. More

by bold_ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Season
Mar 29, 2023 -

Med Center Mazda responded

Thanks for your feedback. We apologize for the longer wait time for your vehicle to be serviced. Please know that sometimes repairs can take longer than originally planned, but in any case, you should've been informed better for this situation. Should you have any questions or concerns, please email our General Manager, Chris Martin, at cmartin@medcentermazda.com. We appreciate your time and patience.

March 25, 2023

The service department is wonderful to work with. Very professional and knowledgeable. It is always a pleasure to get my car serviced It’s Medcenter Mazda. More

by fredh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
March 24, 2023

Reliable professional and just good ! Pricing is fair Service is reliable and I enjoy doing business More

by TACOMER0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

This was my first time utilizing the Mazda service center and it was easy and painless. More

by 14ns3228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Clean waiting area. Nice enough service management. I like the texting communication. It keeps me informed! More

by nmcook318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
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