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Mel Hambelton Ford
Wichita, KS
2,157 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,157 reviews
May 08, 2015
Ford not on Goverment welfare. This is my 2nd car I have got from you in the past three years. Need I say more. We got our first from Jon and I asked for him this time because of hi This is my 2nd car I have got from you in the past three years. Need I say more. We got our first from Jon and I asked for him this time because of his good service and willingness to go the extra mile. Very happy with Jon. More
by Bill T
Helpful May 08, 2015
Very thorough with the entire purchasing process. The employees are very attentive and always there to help with any situation that might arise. I have referred many other people to Ford and will cont The employees are very attentive and always there to help with any situation that might arise. I have referred many other people to Ford and will continue to do so. Customer Service is top notch. More
by Bartonhe
Employees Worked With
Other Employees :
Tyler McMahan in Service is very helpful and always available for questions.
May 07, 2015
tires and Maintenance Had them do an oil change on 1 vehicle and new tires on another. Service was awesome as usual. I wouldnt take my vehicles anywhere else Had them do an oil change on 1 vehicle and new tires on another. Service was awesome as usual. I wouldnt take my vehicles anywhere else More
by rsuppes
Employees Worked With
May 06, 2015
Service Department Everyone was extremely helpful in the sales and finance area. Hit the 5000 mileage mark and came in for my first service visit. Dan was outstanding. Everyone was extremely helpful in the sales and finance area. Hit the 5000 mileage mark and came in for my first service visit. Dan was outstanding. More
by Terri
Employees Worked With
Robert Kinney
May 05, 2015
Service on 2008 Ford Fusion Excellent service as usual. Car was in and out in 1 day for replacement of thermastat. Use of loaner car for the day was very beneficial. Thanks! Excellent service as usual. Car was in and out in 1 day for replacement of thermastat. Use of loaner car for the day was very beneficial. Thanks! More
by Charlie
Employees Worked With
A.J in the Quick Lane service department
May 04, 2015
Excellent experience. This is my third purchase with Mir Rahman as usual he treated me with respect and was very knowledgeable about the vehicle and made me feel at ease. O This is my third purchase with Mir Rahman as usual he treated me with respect and was very knowledgeable about the vehicle and made me feel at ease. Only wished he had known about 0% financing in days after the trade. More
by garyb
Employees Worked With
Mir Rahman
May 04, 2015
Easy to make a deal This was our first purchase from Mel Hambelton. The staff were nice and attentive, no pressure of any kind. We found a truck we were interested in a This was our first purchase from Mel Hambelton. The staff were nice and attentive, no pressure of any kind. We found a truck we were interested in and were able to drive it w/o an escort, I like that. We didn't have to counter any pricing, got it for a fair amount, bought the truck and are very happy. Brian and Austin are great! Thank you all very much for a great shopping experience, Tyler family. More
by DeAnna.Hutton
Employees Worked With
Brian Sladek, Austin Haase
May 02, 2015
service department Mike Mitchel and his guys did a great job installing a 5th wheel hitch in my f-350 and got it done way ahead of the time they said it would be done.. Mike Mitchel and his guys did a great job installing a 5th wheel hitch in my f-350 and got it done way ahead of the time they said it would be done.. Thanks a bunch MHF More
by Devin Ryan
Employees Worked With
Mike Mitchel
April 29, 2015
Excellent Experience I went to Mel Hambelton to look at a car that I had seen online, I did not have an appointment so the car wasn't on the lot. Our salesman was Mir Rah I went to Mel Hambelton to look at a car that I had seen online, I did not have an appointment so the car wasn't on the lot. Our salesman was Mir Rahman and he showed me similar cars as well as set-up an appointment for the next day so I could see the car I wanted. He was very helpful and great to work with. My husband and I went back the next day for our appointment and left with the car that we were scheduled to see. Great and easy experience! More
by joy.schmidt3
Employees Worked With
Mir Rahman
April 29, 2015
smoothest car deal ever! The staff at Mel Hambelton were attentive, personable, and very professional. This was the smoothest car transaction I've ever.done, hands down. MH F The staff at Mel Hambelton were attentive, personable, and very professional. This was the smoothest car transaction I've ever.done, hands down. MH Ford has a great selection of used vehicles and great prices. I will definitely buy from them again! More
by oggies
