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Mel Hambelton Ford

Wichita, KS

4.8
2,153 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,153 reviews

April 21, 2015

Won't take my cars anywhere else. Finding a new mechanic can be difficult because so many are out to make a quick buck. Everyone at Mel Hambelton is helpful, courteous and VERY profes More

by JoeWary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 29, 2015 -

Mel Hambelton Ford responded

JoeWary, glad to hear that you had a good experience with us. We'd also like to thank you for taking the time to leave us a positive review. If we can do anything else for you, just come in or give us a call. Thanks again!

April 21, 2015

Bought Used Car We purchased 2 used cars from Brian Sladek. This was the best buying experience we have EVER had!! Brian was thorough, knowledgeable, courteous and More

by JoeWary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shock, Brian Sladek, Austin Haase
Apr 29, 2015 -

Mel Hambelton Ford responded

JoeWary, thank you for the positive review! We're happy that Brian treated you well and you had a great experience. Please feel free to give him a call if you need anything else. Have a good day.

April 21, 2015

Pleasant and friendly service It was a very friendly and enjoyable experience also it's nice to be recognized upon a return visit. And thanks for the tin of cookies!! More

by Jane robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Haase
Apr 29, 2015 -

Mel Hambelton Ford responded

Jane robinson, thank you for the positive review! It's good to know that you had a good experience and loved the cookies :) Please contact us if you need anything else, we're always here to help. Have a good day!

April 21, 2015

Excellent sales & finance Team We have dealt with Mel Hambelton for over 15 years now & have had nothing but excellent service. From the start with our salesman Stan to the end with More

by Nsigg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin Haase
Apr 29, 2015 -

Mel Hambelton Ford responded

Nsigg3, we're happy to hear that you'll be coming back to see us in the future! Stan will always put his customers first and we thank you for sharing your experience. You can call Stan any time if you ever need anything. Thanks again and have a great day!

April 19, 2015

Satisfied Repeat Customer I have been doing business with this dealership for several years. All the sales service and parts staff are some of the best in the business. Over th More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Oakes, Dan Hickey, Scotty, Lauren, and others, Brian Sladek
Apr 29, 2015 -

Mel Hambelton Ford responded

Doug, we're please to hear that you enjoyed your experience here. Lisa Hambelton's number 1 goal is to put her employees and customers first above all else. Have a good day and let us know if there's anything else we can do for you!

April 18, 2015

very quick scheduling and prompt service excellent quick response to issue same day scheduling very clean and nice waiting area overall great we live 1 hour away very easy to deal with our needs More

by teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2015 -

Mel Hambelton Ford responded

teresa, Thank you for the kind words and positive review. We're happy to hear that you had a great experience with us. Please come in or give us a call if there's anything else we can do for you.

April 17, 2015

Mir Handled Everything So I live quite a few hours away from the dealership, around three hours. Mir and I were able to work through everything on the phone and overcome tha More

by MblaZe7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mir Rahman, Reeve Zimmerman
Apr 29, 2015 -

Mel Hambelton Ford responded

MblaZe7, thank you for giving us a positive review. We're glad to see that you were well taken care of. Please let us know if there's anything else we can do for you! Have a great day.

April 17, 2015

Sales and service We have purchased both new and used from this dealership and have had nothing less than excellence from them. They are committed to excellent customer More

by midwest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Rank
Apr 17, 2015 -

Mel Hambelton Ford responded

midwest1, we appreciate the positive review! You're right, our #1 goal is customer service and we're glad we've been able to provide that to you. Please let us know if there's anything else we can do for you! Have a great day.

April 15, 2015

GREAT! GREAT EXPERIENCE WITH SALES AND SERVICE DEPT. SERVICE WAS VERY VERY HELPFUL. MATT IN THE SERVICE DEPT WAS GREAT AT HANDLING MY PROBLEM , PROVIDED S More

by CHARFROMOZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATT IN SERVICE DEPT......GREAT CUSTOMER SERVICE!, Milton Sanchez
Apr 17, 2015 -

Mel Hambelton Ford responded

CHARFROMOZ, thank you for giving us a positive review. We're always trying to work hard to keep our customers happy! Please give us a call or come in if you need anything else in the future. Have a great day!

April 14, 2015

first new car This was the first time I purchase a new vehicle. I wasn't sure what to expect. I worked with Craig Brown.He wasn't pushy at all, he was more worried More

by Seth2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 17, 2015 -

Mel Hambelton Ford responded

Seth2015, we are extremely happy that your first new car buying experience went smoothly with Craig. We aim to provide #1 customer service above anything else here at Mel Hambelton Ford. If there is anything else you need please come in or give us a call. We'll be more than happy to help!

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