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Mercedes-Benz Manhattan
New York, NY
445 Reviews
Mercedes-Benz Manhattan is conveniently located at 770 11th Avenue between 53rd and 54th Street , right off the West Side Highway. A flagship boutique dealership delivering an uncompromising inventory of new and pre-owned Mercedes-Benz vehicles, smart cars, and Sprinter Vans, we are the trusted dealership for drivers throughout New York City in SoHo, Greenwich Village, and beyond.
We have a varied selection of models in stock, including new Mercedes-Benz C-Class, Mercedes-Benz E-Class, Mercedes-Benz GLA, and Mercedes-Benz S-Class models. If you’re going on a business trip or vacation to Europe, you can also pickup your new Mercedes-Benz right in Germany through the European Delivery program from Mercedes-Benz Manhattan. You’ll have the chance to experience the nature of your Mercedes-Benz in its native environment!
Mercedes-Benz Manhattan has been a New York institution for over 50 years. In that time, we’ve come to build relationships and friendships in a community that continues to develop and change with the years. With these developments comes new challenges, and we’re happy to give back in a variety of different ways to the community that has created our success.
Through the Laureus Foundation, we work with underprivileged youth in the surrounding community. At our Annual Charity Golf Outing, we’ve given back to charities like the Children’s Miracle Network and Musicians On Call, and the Corporate Giving Program with Mercedes-Benz USA matches employee donations to community organizations benefitting health, education, and the arts.
Find out why so many individuals in Manhattan and throughout the country rely on Mercedes-Benz Manhattan for their exclusive driving needs. Stop in and see us at 770 11th Avenue in New York, NY, or contact us for information before you come in.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 445 reviews
Helpful May 31, 2023
The worst thing that can happen to you by the car is not accident it is when you will have to deal with Mercedes-Benz Manhattan - Service Center. My sunroof is leaking when it was under warenty. They charge accident it is when you will have to deal with Mercedes-Benz Manhattan - Service Center. My sunroof is leaking when it was under warenty. They charged me. I show them pictures. They kept the car for 15+ days. Could not reproduce the issue. There is no comunication. When I tried to reach them they said they will call me back. No respose. Finaly when I was been able reach out, they said the car is no showing any issue but they will detail my car. That is ridiculas. When my car is leaking from the roof they rather than fixing they are going to just remove the stain from the water mark? More
by Pavel
Employees Worked With
Martelli Alty
May 22, 2023
I hav. e just purchased a new 2023 E450 Wagon. Although the lead time was almost 10 months, the sales person Rami Elmniri kept me informed and was pro-activ e just purchased a new 2023 E450 Wagon. Although the lead time was almost 10 months, the sales person Rami Elmniri kept me informed and was pro-active in communications. Excellent service! More
by dhdeweese
April 15, 2023
They quoted me $3500 for service. When I got the bill it was $4900. They kept the car two extra days to pad the labor hours, then promised to clean the car for the inconvenience, but When I got the bill it was $4900. They kept the car two extra days to pad the labor hours, then promised to clean the car for the inconvenience, but when we picked up the car the exterior had been half washed and the interior was still covered in dust from our garage. Never again. Beyond dishonest. More
by Kathryn Martinson
Employees Worked With
March 13, 2023
This dealership is not performing up to the expectation of a vehicle manufacturer's dealership. I am having a recurring problem with my vehicle, and each time I bring it in, I am given a whole list of new of a vehicle manufacturer's dealership. I am having a recurring problem with my vehicle, and each time I bring it in, I am given a whole list of new problems. I have been to this shop three times within a year for the same misfiring problem. Yet, and the repair is based on probability. My confidence in this shop is eroding. More
by DOVENSERI
Employees Worked With
martelli alty
February 22, 2023
Simply put Mary is the best. Mary responded to all my calls and text's. Mary was always completely concise and made this transaction completely transparent. Mary treated me as if Mary responded to all my calls and text's. Mary was always completely concise and made this transaction completely transparent. Mary treated me as if I was purchasing a new S rather than a pre-owned E. I had so much trust in Mary that I didn't even see the car prior to delivery, and everything was as Mary described it. Delivery was without a doubt the smoothest I had ever experienced. More
by bobwaltz
February 12, 2023
John Ademaj was awesome, friendly, honest, excellent in every way. I would highly recommend him to everyone every way. I would highly recommend him to everyone More
by dylan brookmen
Employees Worked With
