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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
851 Reviews

851 Reviews of Mercedes-Benz of Anaheim - Service Center

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December 19, 2024

The staff is friendly and helpful. It was my very first visit for service for my SL. The service advisor (Lauren) listened to me for my vehicle needs and provided me with recommended More

by CyrusRealty3455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Dec 21, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Lauren! Thanks for the recommendation, and have an amazing day!

December 19, 2024

They aim to please and are very cordial. They want you get comfortable and offer you water. Their Service Advisors are very knowledgeable and helpful. Thank You for great Service! More

by 60dashers_tool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Dehdashti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vijay Ambakad, Darcy Borges, James Sales, Jeff Lu
Dec 23, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Brian Kim is awesome. Hes always pleasant to deal with and clearly explain each steps to ensure overall satisfaction. everytime!!! More

by fadawayjayyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian kim
Dec 21, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Brian! Feel free to reach out to us if you need anything. Have a wonderful day.

December 15, 2024

I was very happy with the service to my vehicle. Delfino was very professional and personable. I always get great service at your dealership. Thanks!! More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Mercedes-Benz of Anaheim responded

Hi Wendy, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2024

The people there are so respectful and helpful. They won’t let you wait, They will take you right away and help you with anything you want. Thank you, Mercedes-Benz for this beautiful customer serv More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yongjun (Fiona)
Dec 16, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2024

Excellent service and super friendly…I waited for my car and they handled everything in a timely manner. More

by srosman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
Dec 14, 2024 -

Mercedes-Benz of Anaheim responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2024

Very good service. Understood what was needed and tried to get me out of the dealer ship fast More

by tc3501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chtis
Dec 15, 2024 -

Mercedes-Benz of Anaheim responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

They gave me great service when I brought my vehicle in to be serviced. They inspected and washed the vehicle free of charge. I was uncertain if I wanted to get my car serviced because the warranty wouldn' More

by davidcunderwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Anaheim. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Anaheim

December 10, 2024

Handled my service on my Mercedes SL 500 quickly and very professionally . Service advisor and the technician answered all my concerns More

by Tony A.
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Dec 13, 2024 -

Mercedes-Benz of Anaheim responded

Hello Tony, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

December 10, 2024

I’d like to say every time I’ve been here it’s been an amazing experience! I just want to thank everyone for professionalism and constant communication. Thank you to Lauren and Cybelle for your amazing cu More

by Kari.silva21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren and Cybelle
Dec 13, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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