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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,120 reviews

February 25, 2021

Love Alex he is the best! He is always happy to help me ... when I need something done to my BEAUTY. Thank you for the great service More

by Trokun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Feb 26, 2021 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

February 21, 2021

Last week I was faced with an emergency situation - a blown tire & on my way to pick up my husband from the hospital following surgery. Fortunately, I was close to the dealership and had the good fortune More

by sheagibs
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Mercedes-Benz of Annapolis responded

Hi,, thank you for your support! We're happy we could help. We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again! Take care!

February 16, 2021

Awesome experience! Thank you!!Traveled from out of Awesome experience! Thank you!! Traveled from out of town and everything was smooth as can be!! The dealership was clean and all COVID protocols we More

by Happy Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heron, Dwayne Bowen
Feb 17, 2021 -

Mercedes-Benz of Annapolis responded

Michael, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2021

Steve was very professional and made sure my car was fixed in a timely manner. He communicated with me every step of the way. Thanks for excellent service Steve! More

by kwatson521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care.

February 11, 2021

Yesterday I purchased my fourth new car from Mercedes Benz of Annaplolis. The sales rep: Mia Castle and all staff members were extremely helpful, friendly and professional. Best wishes to all of them More

by Sharif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Feb 13, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis - Service Center so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

February 10, 2021

Steve was excellent as usual. He was quite helpful in helping us through the whole service process. Work done in a timely manner. Good job More

by Tye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Mercedes-Benz of Annapolis responded

Tye, thank you for your support! We're happy Steve could help. Our team is available should you require any extra help.

February 10, 2021

Steve’s willingness to go above and beyond in providing exceptional service deserves true recognition. He is a an asset to your service team and the only one I go to when my car needs service. More

by Laura S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Mercedes-Benz of Annapolis responded

Laura, we're so glad that we were able to go above and beyond your expectations! Our team is available should you require any extra help.

February 09, 2021

Kevin and his team are THE BEST! I have been a customer for years and am always provided with first class service. I will not take my car to any other provider! I know Kevin will always give me honesty, re More

by Kristen porter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Mercedes-Benz of Annapolis responded

Hi Kristen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Feb 11, 2021 -

Mercedes-Benz of Annapolis responded

Kristen, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 09, 2021

Again I can’t say enough abought Alex. From dealing with Alex and the service I get on my vehicle this service center is top notch. More

by Aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Mercedes-Benz of Annapolis responded

John, thank you so much for your feedback! Alex will be very happy to hear about your kind words and high star rating!

Feb 11, 2021 -

Mercedes-Benz of Annapolis responded

Hello, thank you so much for your feedback! Alex will be very happy to hear about your kind words and high star rating!

February 06, 2021

I always go to Mercedes Benz of Annapolis for service. I just visited on February 4th as my car would not start. Sean called me and provided me with the information I needed to get the car repaired and adv More

by Blanche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Engelhard
Feb 08, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Annapolis! We hope you continue to choose us for all your automotive needs! Take care!

Feb 08, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Annapolis - Service Center! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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