Mercedes-Benz of Annapolis

Service department Alex clothier goes out of his way to accomdate his customers! He really makes you feel very comfortable and goes out of his way to accommodate he is t Alex clothier goes out of his way to accomdate his customers! He really makes you feel very comfortable and goes out of his way to accommodate he is truly an asset to the company! I will always recommend him and share my 5 star experience ?????????? Thank you!! More

Exceptional customer service Part of the reason why I bought a Mercedes was for the outstanding customer service and maintenance upkeep that comes with it. I always have the same Part of the reason why I bought a Mercedes was for the outstanding customer service and maintenance upkeep that comes with it. I always have the same Mercedes Service Rep, Sean Engelhard. He's the best and I request him every time. More

Best Service Advisor EVER!! Sean goes above & beyond, doesnt matter if its a early morning text question about an indicator light that has come on or an unexpected dropin to de Sean goes above & beyond, doesnt matter if its a early morning text question about an indicator light that has come on or an unexpected dropin to dealer for low air in a tire, Sean is ALWAYS there to assist!! He truly cares about his clients & it shows. Thank you Sean!! More

Great service The service was great! The advisor kept me informed, the service was completed timely. He was courteous and professional. New tires on car runs smoot The service was great! The advisor kept me informed, the service was completed timely. He was courteous and professional. New tires on car runs smoothly. Car was washed and cleaned. Loaner was provided. More

Alex Clothier Wish to let all know the exceptional service I receive from Alex clothier. Every time I call Alex for service or maintenance for my GL550 he goes abov Wish to let all know the exceptional service I receive from Alex clothier. Every time I call Alex for service or maintenance for my GL550 he goes above and beyond to assist. I called to say I believe I need an alignment- his reply was I will have someone do a text drive when you get here insuring to diagnose the problem I am having. I informed Alex I was going away on Friday -needing the car. He found a loaner last minute for me and took my car in for repairs immediately. He truly is an asset to the Mercedes service team and without saying- I value having a knowledgeable and professional service person to help when I bring my car for repair. He is the ONLY person I will deal with at Mercedes- I wish him much success in is career!! He is a breathe of fresh air when he comes to the car service industry!! More

Excellent Service Every year Alex Clothier provides first-class customer service when I bring in my car for annual maintenance. He is very professional, friendly, and h Every year Alex Clothier provides first-class customer service when I bring in my car for annual maintenance. He is very professional, friendly, and helpful! He listens to my concerns and follows up on every detail. I am so grateful to have him as my Service Advisor and highly recommend him to anyone. More

Awesome Customer Experience Mr Dwayne Bowen - Mercedes Benz of Annapolis- was professional,very pleasant and extremely helpful from start to finish. My purchasing experience was Mr Dwayne Bowen - Mercedes Benz of Annapolis- was professional,very pleasant and extremely helpful from start to finish. My purchasing experience was awesome and smooth sailing all the way! Thanks CM More

Great Service Wayne was extremely helpful. Ready for us the minute we walked in the door and very responsive to all of our questions/requests. Would highly recommen Wayne was extremely helpful. Ready for us the minute we walked in the door and very responsive to all of our questions/requests. Would highly recommend. More

Excellent Service. We saw Mr. Cash for financing. Financing is never fun, dealing with payments, but Mr. Cash was so professional, gave us tips on how to increase our We saw Mr. Cash for financing. Financing is never fun, dealing with payments, but Mr. Cash was so professional, gave us tips on how to increase our credit score, and gave us all the added benefits that we qualified for but let us make the final decision. It was one of the best experiences that we have had purchasing a car. More

Top-Notch Customer Service! Damon Scott at Mercedes-Benz of Annapolis took the time to explore and explain to me the type of vehicle that would not only meet my transportation ne Damon Scott at Mercedes-Benz of Annapolis took the time to explore and explain to me the type of vehicle that would not only meet my transportation needs, but he was able to locate one that was, overall, just for me. His patience with me and overall knowledge about my new car was beyond exceptional and I look forward to many more years as a proud and very pleased customer of the Mercedes-Benz brand. More