Mercedes-Benz of Annapolis

Awesome service for an awesome car Alex Clothier is exceptionally helpful, at a dealership that provides outstanding service. Alex is polite, professional, and explains any service issu Alex Clothier is exceptionally helpful, at a dealership that provides outstanding service. Alex is polite, professional, and explains any service issues in detail. He also is incredibly honest and has advised me that I do not need a service when I ask for it. He recently was my advocate, working with the dealership and MB USA on my behalf to help lower the cost of a major repair. I love my car, and am a loyal MB customer because of zAlex and the service he provides. More

Unsurpassed professionalism. My service experience at this service center has been by far the best anywhere. Mike Adams continues to make my service visits as easy and relaxed as My service experience at this service center has been by far the best anywhere. Mike Adams continues to make my service visits as easy and relaxed as possible. He not only meets but exceeds all of my expectations. His courteous and professional demeanor is always a welcoming and refreshing experience that I thought was well forgotten in the service industry. Great guy. More

Service Awesome! Alex is very personable and helpful. He has gotten me out of jams. Service is fast and easy. The waiting room has great coffee and snacks Awesome! Alex is very personable and helpful. He has gotten me out of jams. Service is fast and easy. The waiting room has great coffee and snacks., More

Excellent Sales Experience I worked with Asher who was friendly, VERY knowledgeable, professional, adaptable, accommodating and finally patient, as I had a lot of questions. I A I worked with Asher who was friendly, VERY knowledgeable, professional, adaptable, accommodating and finally patient, as I had a lot of questions. I ALWAYS have a lot of questions. Really a great sales person who worked with his management to accommodate what I wanted and within my budget. I HIGHLY recommend him. He was great. More

First class people in action - excellence, plain and simple! This dealership with Sales Director, Wayne Discus and Finance Manager, Michael Herron are first-rate people in action. By doing whatever it takes to b This dealership with Sales Director, Wayne Discus and Finance Manager, Michael Herron are first-rate people in action. By doing whatever it takes to be the best they bring new meaning to the term" job well done"! This recommendation is for all the people at Mercedes Annapolis who care and care a lot about the quality of their work, their customers, and service. "We care" is a two-word recipe for success! To have a car ordered, delivered to my home, spending the time with me at my home to review the car and taking my old car with them- is beyond service. This is my third Mercedes, but second Mercedes from this dealership and I had to come back 40 miles away, although there are two others closer was not even a second thought. Even with the challenge of my recent spine surgery, Wayne and Michael went beyond caring to make sure I was not only satisfied, but comfortable with the new car and genuinely cared about my wellness and satisfaction without worrying about their needs. Pride, Passion, Integrity, and Excellence. I don't need to say anything else, but they are one of the many blessings in life! More

My tire was loosing air. Great service from Shane and service advisor Micheal Shives. Great attitude and service from Yasar as well. Urmil. Was very surprised as my prior ex Great service from Shane and service advisor Micheal Shives. Great attitude and service from Yasar as well. Urmil. Was very surprised as my prior experience few years back was different. Again great service by Mile Shives Yasar and Shane. More

Fantastic, Alex is the best service center representative. Alex has made my experience coming to the center fantastic. He takes the time to listen to my concerns and follows up immediately to present solutions Alex has made my experience coming to the center fantastic. He takes the time to listen to my concerns and follows up immediately to present solutions and pricing to correct the issues. True professional. Plus, I get in and out on time. More

"Derek is professional, and finds the right car for you" This is the best Mercedes Benz dealership period. The entire staff is professional, courteous, and makes you feel welcome every time you step into the This is the best Mercedes Benz dealership period. The entire staff is professional, courteous, and makes you feel welcome every time you step into the dealership. More

We're lucky to have such a great dealership in our area! Derek and the rest of the sales department are outstanding! This is my forth Mercedes! Yes, I'm spoiled! And I love my 300 Coupe! Derek and the rest of the sales department are outstanding! This is my forth Mercedes! Yes, I'm spoiled! And I love my 300 Coupe! More

Derek is professional, courteous and very knowledgeable. Dealership is excellent and Derek Nedd is a asset to the dealership. Friendly and a caring person. Would highly recommend Mercedes-Benz of Annapolis Dealership is excellent and Derek Nedd is a asset to the dealership. Friendly and a caring person. Would highly recommend Mercedes-Benz of Annapolis and Derek Nedd! More