Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Annapolis
Annapolis, MD
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,120 reviews
September 14, 2017
Outstanding Service from Jim Holthaus This was my first dealing with Mercedes-Benz and found that everyone from the receptionist to the men that were moving car around to be outstanding. This was my first dealing with Mercedes-Benz and found that everyone from the receptionist to the men that were moving car around to be outstanding. They when out of their way to make my family feel at home and comfortable. More
by fasted
Employees Worked With
Jim Holthaus
September 14, 2017
New SUV This is our 6th MB, each has been purchased from dealership in annapolis. My initial purchase was driven by wanting a MB. Thereafter I returned to MB This is our 6th MB, each has been purchased from dealership in annapolis. My initial purchase was driven by wanting a MB. Thereafter I returned to MB of Annapolis because of Brian Sturgeon. He is professional, knowledgeable and patient More
by Devoted husband
September 13, 2017
Excellent My husband and I have always had excellent experiences with Mercedes-Benz of Annapolis. However, yesterday working with Alex was so wonderful. He was My husband and I have always had excellent experiences with Mercedes-Benz of Annapolis. However, yesterday working with Alex was so wonderful. He was extremely helpful and informative. The car was repaired immediately and I was on my way. The car was washed beautifully - I was so happy! More
by Martha4636
Employees Worked With
Alex Clothier
September 13, 2017
Great service I am not a tech person and with all the new "conveniences" on today's cars, I am at a loss. Alex has the patience to explain and get me up to speed w I am not a tech person and with all the new "conveniences" on today's cars, I am at a loss. Alex has the patience to explain and get me up to speed with today's technology. More
by jane
Employees Worked With
Alex Clothier
September 09, 2017
Wonderful I usually dread having to take my car in to get serviced, but Mercedes-Benz of Annapolis makes it a painless experience! The staff is super friendly a I usually dread having to take my car in to get serviced, but Mercedes-Benz of Annapolis makes it a painless experience! The staff is super friendly and knowledgable and caters to the customer. Michael Shives was very helpful at our last visit to the service center. Keep up the great work! More
by akur
Employees Worked With
Michael Shives
September 08, 2017
Excellent service Asher was thoroughly knowledgeable of the Mercedes vehicle. He was polite & gave exceptional service. I would recommend anyone to work with Asher. Fur Asher was thoroughly knowledgeable of the Mercedes vehicle. He was polite & gave exceptional service. I would recommend anyone to work with Asher. Furthermore I was impressed with Asher's presentation. More
by Happy Man
Employees Worked With
September 07, 2017
Excellent My advice name is Alex he always greet you with a smile and very friendly he takes care of his customers knows everything you need and very knowledgea My advice name is Alex he always greet you with a smile and very friendly he takes care of his customers knows everything you need and very knowledgeable about your vehicle and he make sure you are will taken care of. Keep up the good work Alex More
by Nessa
Employees Worked With
Alex Clothier
September 06, 2017
Davis Brady is awesome!!!!!!!! Extremely helpful and accessible. Star employee!!!!terrific job! Accessible after hours. Explained everything perfectly!!!! Explained to my hus Extremely helpful and accessible. Star employee!!!!terrific job! Accessible after hours. Explained everything perfectly!!!! Explained to my husband and he had more questions and David Brady took time to explain everything thoroughly. Thank you so very much More
by Kelly
Employees Worked With
David Brady
September 06, 2017
Excellent Service Everyone is always friendly and treats you like you are the most important customer in the room. Alex Clothier is the best - so helpful and profession Everyone is always friendly and treats you like you are the most important customer in the room. Alex Clothier is the best - so helpful and professional, and just a nice person to chat with while waiting for your car to be washed! I didn't buy my car here, but I am certainly treated like family and will buy the next one here. More
by Monica S
Employees Worked With
Alex Clothier
September 06, 2017
Great Job Alex always goes the extra mile to solve my problems and make me happy. He is kind and a very nice person. Alex has been my service guy for years!!! Alex always goes the extra mile to solve my problems and make me happy. He is kind and a very nice person. Alex has been my service guy for years!!! More
by Anthony
Employees Worked With
Alex Clothier
