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Mercedes-Benz of Annapolis
Annapolis, MD
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,120 reviews
June 01, 2017
The BEST Professional, friendly, courteous and knowledgable all describe my recent visit. Their customer service truly exceeds all expectations!! My thanks to Professional, friendly, courteous and knowledgable all describe my recent visit. Their customer service truly exceeds all expectations!! My thanks to Alex for the perfect visit. More
by Misty
Employees Worked With
Alex Clothier
May 31, 2017
Best Dealership Experience Ever! Rarely do I actually follow through and write a review, but I feel compelled based on the wonderful experience I've had with Mercedes Benz of Annapol Rarely do I actually follow through and write a review, but I feel compelled based on the wonderful experience I've had with Mercedes Benz of Annapolis. I've visited many other luxury dealerships in the metro area and this is one of the most friendliest down to earth group of folks you will ever meet. Some other dealerships have the stiff, what are you even doing in here presence when you walk in. However, this dealership makes you feel comfortable as soon as you walk in the door with no pressure. (Shayla Williams) I can't give enough praise to Jim Holthaus (my sales guy who came in on his day off AFTER i purchased my ML350 to complete my vehicle walk through), Dean Cunningham (the most honest sales manager I've met who loves helping customers and goes above and beyond), and Allen Belcher in finance (friendly, knowledgeable and a straight shooter who looks out for the best interests of the customer). I'm so glad I decided to purchase at this dealership because they have the best quality certified used Mercedes vehicles in the area and you will receive the best service. Do yourself a favor and compare the certified inventory of other dealerships in the area with the vehicles at Annapolis. Annapolis handpicks the best vehicles and it is easily apparent. It is actually embarrassing what some other dealerships put on their lot as "Certified Pre-Owned". I'm so impressed by my experience, I'll definitely be back for my next purchase! Larry S. More
by lsanes
May 30, 2017
We had an outstanding experience thanks to Asher Chaudry The professionalism of our extremely knowledgeable sales consultant, Asher Chaudry was matched by his kindness and caring. This was our 7th MB purchas The professionalism of our extremely knowledgeable sales consultant, Asher Chaudry was matched by his kindness and caring. This was our 7th MB purchase and clearly the best.The Dealership is top notch. We had a great experience. More
by Gordy
Employees Worked With
May 24, 2017
Outstanding Service Rodd Bowman and Chuck Leyman are a team of experts that insure the customer is first in every aspect of ownership, operation and maintenance of my aut Rodd Bowman and Chuck Leyman are a team of experts that insure the customer is first in every aspect of ownership, operation and maintenance of my automobile. If nothing more than a drop by visit for a car wash, each will check to make sure the car is performing to my expectations. what more can an owner expect? Make no mistake, service is what makes a long term owner return. I know I am a return customer thank you Rodd and Chuck. More
by Ron
Employees Worked With
Chuck Leyman, Rodd Bowman
May 23, 2017
Dissatisfied I just submitted a review and forgot to check the box that I am not a dealer nor affiliated with one. SEE MY PREVIOUS SUBMITTAL...Reference Alex Clot I just submitted a review and forgot to check the box that I am not a dealer nor affiliated with one. SEE MY PREVIOUS SUBMITTAL...Reference Alex Clothier. I rated your center poorly in part because of the technician! More
by Tim
Employees Worked With
I did not get the name of the person who came out front., Alex Clothier
May 22, 2017
Complete Satisfaction It was truly a pleasure to work with this dealership. Everyone was extremely courteous and concerned that the customer was satisfied with their exper It was truly a pleasure to work with this dealership. Everyone was extremely courteous and concerned that the customer was satisfied with their experience. Asher Chaudry was a true delight to work with. I never experienced that level of satisfaction with any other dealership. You just can't go wrong with them! More
by Happy Bea
Employees Worked With
May 19, 2017
Extremely Professional, Courteous and Informative We previously owned/leased 6 Mercedes with two dealerships. Then we went to Annapolis. One of the better decisions of my life. Asher is top shelf. We previously owned/leased 6 Mercedes with two dealerships. Then we went to Annapolis. One of the better decisions of my life. Asher is top shelf. We are from PA and traveling home today spoke different times on our complete satisfaction with all the staff at the dealership. Asher will handle our next vehicle transaction.....................hands down! There is no way you can go wrong with Asher. Simply amazing! More
by Ronald Dreese
May 17, 2017
Alex Clothier For the first time within several years it was a great pleasure to have Alex Clothier as a Service Advisor! Thanks for your business, Alex! Elle For the first time within several years it was a great pleasure to have Alex Clothier as a Service Advisor! Thanks for your business, Alex! Elle More
by Elle
Employees Worked With
Alex Clothier
May 16, 2017
Great Experience I worked with Asher to buy a 2016 Challenger Hellcat. I hate dealing with salesman typically, but Asher did a great job making the process a great e I worked with Asher to buy a 2016 Challenger Hellcat. I hate dealing with salesman typically, but Asher did a great job making the process a great experience. Highly recommended. Thanks Asher. More
by Trep302
Employees Worked With
May 13, 2017
Amazing Customer Service I've brought my GL450 in a few times and every single time my client service advisor Alex has been amazing. It is a true pleasure to work with someone I've brought my GL450 in a few times and every single time my client service advisor Alex has been amazing. It is a true pleasure to work with someone who is incredibly professional and courteous. I am complelety impressed by the service at Mercedes-Benz Annapolis. More
by Philstoner
Employees Worked With
Alex Clothier
