Mercedes-Benz of Annapolis

Superb We just bought our fourth car from Casey and second with Dustin and the experience just keeps getting better. Mercedes of Annopolis gets our business We just bought our fourth car from Casey and second with Dustin and the experience just keeps getting better. Mercedes of Annopolis gets our business because of Casey. More

Great experience Both Wayne and Mike made not only the buying experience pleasant, but the follow-up afterwards was a refreshing change. They made it a point after the Both Wayne and Mike made not only the buying experience pleasant, but the follow-up afterwards was a refreshing change. They made it a point after the delivery of the car to make sure that I was happy with my purchase. I am very happy, and look forward to their assistance with future purchases. More

excellent customer service Wayne is a wonderful person to deal with from every aspect of a car deal honest dependable and customer service beyond the car deal! I would highly re Wayne is a wonderful person to deal with from every aspect of a car deal honest dependable and customer service beyond the car deal! I would highly recommend Wayne to anyone looking for a new or used car! More

Great salesman The why reason is simple...Mr. Brian Sturgeon was an excellent sales person who was attentive to our needs in the purchase of our vehicle. He was very The why reason is simple...Mr. Brian Sturgeon was an excellent sales person who was attentive to our needs in the purchase of our vehicle. He was very professional and there was absolutely no pressure. We believe he is a true asset to the company and hope to deal with him in the future again. Thanks Brian. More

Best Car Buying Experience of my life Dear Annapolis Mercedes, I would like to take a moment from my recent purchase induced euphoria, to remark to you on the wonderfulness of your s Dear Annapolis Mercedes, I would like to take a moment from my recent purchase induced euphoria, to remark to you on the wonderfulness of your staff, and in particular Brian Sturgeon. I am confident my letter will only reaffirm what you already are keenly aware of. My wife Heidi and I recently purchased a new Mercedes Benz C300 4Matic Sedan, the quality of Mercedes speaks for itself and led us to our choice of brand, and the reputation & value are inherent and obvious. So this letter serves to illuminate your dealership to the quality and reputation of your staff, which cannot always be as readily apparent or as easily discerned. My wife and I have long admired Mercedes and their products from afar, while working to get here, we have made several purchases of other brands along the way, and have researched and looked at even more still in an effort to identify the best value for our family. In this lifetime of purchases and experiences we have each encountered all manner of salesperson, some have been good and some bad, few have been exceptional, and only one has been the best; BRIAN STURGEON! We came to the dealership several times and Brian deftly answered our questions. On Saturday he spent a long time patiently walking through first time Mercedes Benz buyer’s litany of questions. He gave of his time to ensure we could adequately evaluate all our options. He instilled confidence in us we were making a good decision. Your brochure states “We don’t want to sell you a car: We want to help you buy one”. Well Brian Sturgeon is the epitome of this attitude, his exemplary service is truly a prized asset to your dealership. My wife Heidi and I were looking for a dealership we could grow with, one which cherishes its customers, and thanks to Brian Sturgeon we believe we have found such a place. It is with a resounding “YES” we both would, will and are recommending this experience to any and all of our friends in the market for an automobile. Brian shines like the illuminated star, and made our experience the best one we have ever had in our lives. Sincerely, James Farley James Farley More

EXCELLENT SERVICE FROM CASEY DUFFY Mr Duffy was exceptionally friendly and knowledgeable about the new Mercedes Benz I recently bought. I would certainly recommend him to my family a Mr Duffy was exceptionally friendly and knowledgeable about the new Mercedes Benz I recently bought. I would certainly recommend him to my family and friends. Thank you Casey. More

2017 C63s Bought a 2017 C63s from Dwayne! Very friendly sales person, and knew his product! This will be my second AMG vehicle and I know where I am going to bu Bought a 2017 C63s from Dwayne! Very friendly sales person, and knew his product! This will be my second AMG vehicle and I know where I am going to buy my thrid! More

Excellent Customer Service from Mike Adams If you want premier service just ask for Mike Adams.   I have driven a Mercedes for almost 20 years and the service received has ranged from " room fo If you want premier service just ask for Mike Adams.   I have driven a Mercedes for almost 20 years and the service received has ranged from " room for improvement" to "good."  However, since I started taking my vehicle to  Mercedes Benz of Annapolis and meeting Mike, I have received and come  to expect excellent customer service.  Of course the quality of the work was good as expected with Mercedes, but the interaction with Mike  was the icing on the cake.  I felt that the money paid for the service was well worth it  due to the pleasant interactions with Mike.  Thanks Mike for your time, professionalism and expertise. More

Derek and Dean are extremely knowledgeable In sales. Dream and Derek are top notch professionals who are extremely knowledgable in their craft. They spend needed time to explain to you exactly what they Dream and Derek are top notch professionals who are extremely knowledgable in their craft. They spend needed time to explain to you exactly what they are selling to you. I know exactly what I am getting when I purchase a vehicle from Mercedes Benz of Annapolis. I would highly recommend this dealership to future customers. Allen in finance is also a great guy to work with a extraordinarily versed in financing and getting the most bang for your buck. Are More

Excellent customer care I want to thank Mike Adams for taking such good care of us! Recently my husband and I were out of town when my son experienced problem with one of ou I want to thank Mike Adams for taking such good care of us! Recently my husband and I were out of town when my son experienced problem with one of our tires. We were not the least bit concerned because we knew that Mike would take excellent care of the situation. He went out of his way to take care of it and had my son safely back on the road in no time. Not only did he help our son, he helped us enjoy the rest of our trip because we had peace of mind that our son and our car were in good hands! More