
Mercedes-Benz of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,118 reviews
The Best Experience I had such a great experience when I purchased my Mercedes. Andrew Gallagher was my sales person. He was knowledgeable, patient and more than willin I had such a great experience when I purchased my Mercedes. Andrew Gallagher was my sales person. He was knowledgeable, patient and more than willing to help with any followup questions. When I am ready to purchase my next car, I will go back to Andrew and Mercedes of Annapolis. More
Love Mercedes of Annapolis Third time's a charm as they say. After buying a Merecedes GLK350 and a C300 earlier this year, when it was time to trade in my Cadillac SRX, to Merc Third time's a charm as they say. After buying a Merecedes GLK350 and a C300 earlier this year, when it was time to trade in my Cadillac SRX, to Mercedes Benz of Annapolis i went. Brian Sturgeon came through for me once again. He is the best sales rep ever.......extremely knowledgeable, patient and friendly. Also, Miguel Mendez, the pre-owned sales manager, could not have been more accommodating. Cannot imagine any reason to go to any other dealership. Thanks again, guys!!! More
Outstanding Service! I would like to take this opportunity to say thank you for the outstanding experience we had w/ Wayne Discus! He is an exemplary member of the Mercede I would like to take this opportunity to say thank you for the outstanding experience we had w/ Wayne Discus! He is an exemplary member of the Mercedes family and should be viewed as a role model for all new and existing sales staff. He made our purchase a SIMPLE/seamless transition, answered all questions/addressed all concerns, was thorough, attentive, helpful and provided good follow-up. We will be back to enlist his help again with future purchases. This is our fourth Merecedes, we are extremely happy with the performance, low maintenance and reliability of these vehicles. Recommend this dealership highly and have been referring new business to Wayne everyday. Thank you again for allowing us to be a part of the Mercedes family. We love the driving experience and it is nice to be appreciated by you! More
Great! The team at mb of Annapolis deserve every bit of the 5 stars. Mike, Wayne, and Dustin were knowledgable, friendly and efficient. I felt like I got a g The team at mb of Annapolis deserve every bit of the 5 stars. Mike, Wayne, and Dustin were knowledgable, friendly and efficient. I felt like I got a great deal on the sale price of the car as well as the financing. More
Excellent Purchase Experience Our dealer was Mr. Andrew Gallagher. He combined professional, knowledgeable assistance with a very pleasant manner. He guided us through the purch Our dealer was Mr. Andrew Gallagher. He combined professional, knowledgeable assistance with a very pleasant manner. He guided us through the purchase process and made sure we understood all aspects of the purchase. Of particular note was the fact that after we arrived at our home with our Mercedes, we discovered we were unable to transfer our garage door owning code to our new device. We called Mr. Gallagher for help, and he actually came out to our house, showed us how to transfer the code, and remained to help us activate our cell phone in the car, and answered several other questions we had. We consider this the very highest level of customer support. Could not be more pleased. More
The Perfect Experience My dealer was Mr. Andrew Gallagher. He was the most hilarious and patient man I have ever met. We bought a car the same day that we met him. Of course My dealer was Mr. Andrew Gallagher. He was the most hilarious and patient man I have ever met. We bought a car the same day that we met him. Of course, with any car buying experience, there are always miscellaneous problems; but Mr. Gallagher was able to effectively and efficiently provide us with the most valuable alternatives. I am a very busy man, but Mr. Gallagher was very patient with me, and provided me with several options. He is an excellent dealer, giving us the best price for our 2016 GLE 350 Mercedes, and a beautiful car at that. I would HIGHLY, HIGHLY recommend Mr. Andrew Gallagher for anyone looking to buy an affordable and very nice Mercedes car, as he is the man I will come back looking for again in a year to buy my son a Mercedes car. More
Extremely Satisfied Brian and the team at MB were professional, very cordial, patient and knowledgeable. They worked efficiently and without pressure. Brian knew what I Brian and the team at MB were professional, very cordial, patient and knowledgeable. They worked efficiently and without pressure. Brian knew what I wanted and did everything to make the deal happen, so that I was comfortable. Mike Herron, General Sales Manager is a gentleman to deal with. Mike McNicholas, General Manager went out of his way to make sure I was happy before I left. Evelyn in Finance, was very helpful in answering my questions and approval was seamless. Rodney Brown took a personal interest in the detailing of my gorgeous car. Buying a Mercedes was truly a pleasurable experience. I greatly appreciate being taken care of in a respectful manner. I am proud of our Annapolis landmark-with the longstanding reputation of quality and customer service, for which it is known. I am thrilled and proud to be driving my Mercedes-I simply love it! More
New AMG GLE 63 I bought a new 2016 AMG GLE 63 and traded in a 2008 ML550 - it took several months for the AMG GLE 63 to be delivered, but it is well worth it. The e I bought a new 2016 AMG GLE 63 and traded in a 2008 ML550 - it took several months for the AMG GLE 63 to be delivered, but it is well worth it. The experience was great across the board. More
Excellent Service Duane was a great sales person. Please go by and ask for him by name!! You will not be dissappointed when you do. The manager and finance were also ve Duane was a great sales person. Please go by and ask for him by name!! You will not be dissappointed when you do. The manager and finance were also very helpful. I will come back to buy my next Mercedes from there if I'm still within the area More
More problems after car serviced then before Service dept. lied about broken parts after servicing car. Would NEVER deal with again. Had ABC system oil change flush and rodeo. Also hydrolic leak Service dept. lied about broken parts after servicing car. Would NEVER deal with again. Had ABC system oil change flush and rodeo. Also hydrolic leak on top fixed and replaced interior trim. When I got car back ash tray close mechanism was broke. They fixed but blamed on me. I later fond broken plastic parts in center console. Also alarm no longer works nor does the soft close trunk work. Also when the car sits overnight it is much to low the next day with error codes for the ABC System. None of these problems existed prior to MB of Annapolis preforming service. I reported all this to them and did not receive any followup. And for this I paid $4100.00. Thanks but no thanks. I would rather take my sl55 to Joe's overnight garage then this place. More