Mercedes-Benz of Annapolis - Service Center

engine light on my CL 550 Alex was courteous, prompt, knowledgeable, destabilizing in his explanation of the problem. He offered a loaner car of equal or better quality as my c Alex was courteous, prompt, knowledgeable, destabilizing in his explanation of the problem. He offered a loaner car of equal or better quality as my car. More

Knowledge and Expertise Your employee Alex handles every technical challenge skillfully thoroughly and effectively as he uses his expertise to the problem or situation I have Your employee Alex handles every technical challenge skillfully thoroughly and effectively as he uses his expertise to the problem or situation I have when it come to my car. More

TPMS issue (tire pressure warning system) Alex quickly assessed the situation and suspected where the issue was coming from. He was spot on. In less than 1 hour my TPMS issue was repaired, car Alex quickly assessed the situation and suspected where the issue was coming from. He was spot on. In less than 1 hour my TPMS issue was repaired, car washed, and I was on my way. While waiting, I knocked out 2 conference calls in their clean and quiet waiting room. More

the best of the best mercedes benz of annapolis is the place the go for top notch service.thanks chuck for all you do best service dept in maryland hands down mercedes benz of annapolis is the place the go for top notch service.thanks chuck for all you do best service dept in maryland hands down More

Chuck Leyman is A++++++ Chuck Leyman is the best service advisor I have ever had the pleasure of dealing with. He is consistently professional, kind, and courteous. The line Chuck Leyman is the best service advisor I have ever had the pleasure of dealing with. He is consistently professional, kind, and courteous. The line of communication is always open and he always keeps me updated on what is going on with my vehicle. I highly recommend coming to Annapolis Mercedes for the high level of customer service !!!! More

My car was in great hands! I recently took MY CLK to Mercedes-Benz of Annapolis for its regular maintenance. It's a twelve-year-old car so there are some glitches. Chuck did a I recently took MY CLK to Mercedes-Benz of Annapolis for its regular maintenance. It's a twelve-year-old car so there are some glitches. Chuck did a great job with it. They figured out what was going on and help me get it through emissions without costing an arm and a leg! He and Kevin were incredibly helpful and professional. Always a pleasant experience going to the service center! More

Always the best service with a smile! Alex is always very pleasant and personable. He goes out of his way to make sure everything is taken care of and that there is nothing else that is ne Alex is always very pleasant and personable. He goes out of his way to make sure everything is taken care of and that there is nothing else that is needed. The facility is very clean and comfortable. More

Service I have used Mercedes service in UK, Luxembourg and other parts of USA. The Annapolis Service center’s people are among the most receptive and helpfu I have used Mercedes service in UK, Luxembourg and other parts of USA. The Annapolis Service center’s people are among the most receptive and helpful of any location I’ve used. My issue is a roof they repaired on a SLK 2 years ago which has begun to squeak but irrespective one leaves your car with the perception that whatever the issue they will competently resolve it. The service center is also comfortable to wait in, friendly, professional but yet unpretentious and well appointed with snacks and drinks. More

Best Customer Service Ever! Alex is always great when I get my car serviced. Goes above and beyond for his customers with great care and attention! Thanks as always Alex, you ROC Alex is always great when I get my car serviced. Goes above and beyond for his customers with great care and attention! Thanks as always Alex, you ROCK! More

Smart car Sean is the guy to go to with a Smart fortwo! He does what it takes to make sure he communicates during the process. Thanks for your assistance with m Sean is the guy to go to with a Smart fortwo! He does what it takes to make sure he communicates during the process. Thanks for your assistance with my last visit to the service center! More