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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,379 Reviews

1,379 Reviews of Mercedes-Benz of Annapolis - Service Center

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January 20, 2023

I got a new S560 cab and insisted Alex continue to be my advisor. He takes amazing care of me and my car always smiling and makes getting my car serviced so easy! More

by julianne.hemingway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Mercedes-Benz of Annapolis responded

Hello Julianne, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 23, 2023 -

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

January 13, 2023

Ronan is always very professional, courteous and knowledgeable about my car service. My husband purchased his car at an another dealership in Va. but Ronan is now our family Mercedes service profess More

by pfwpjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope to be of service to you again! Take care!

January 06, 2023

Chuck Leyman provides the best service, is responsive and only a text message away. He really does it all. Had me in and out this morning as he personally topped off the coolant in my GLS550. More

by lsanes
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 05, 2023

Chuck was awesome. I didn’t have an appt or assigned service advisor and he made me feel welcome and addresses my concerns. He had my vehicle repaired and back to m More

by Queen B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2023

Again, Chuck Leyman is the very best and is extremely considerate of everyone’s time. I recommend friends to buy Mercedes because of great service people like Chuck!! More

by Sullivan.kath.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2023

Alex my advisor did an amazing job making sure my car was repaired to keep me safe. Keep up the good work and continue making your customers happy. You are the best More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Mercedes-Benz of Annapolis responded

Hello Gail, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 07, 2023 -

Mercedes-Benz of Annapolis responded

Hi Gail, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2023

Alex is very prompt in his response. You can get in for service quickly and they always get me a loaner car. Everyone is attentive and friendly. I feel like I have a personal attendant j More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Mercedes-Benz of Annapolis responded

Hello Heather, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2022

Steve and the Service staff always provide the best service! I trust their judgement and recommendations. They make servicing my car a quick and painless process. More

by AWproducer
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! We hope to be of service to you again! Take care!

December 31, 2022

Steve always takes great care and attention of my new S550. If an issue comes up, Steve always gets me right in and takes care of the problem. There have been a few electrical concerns that have come up, More

by Lovemybenzs550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

December 30, 2022

Came in for a tire issue last minute, Bryan and Mercedes helped me right away and so quickly. Really appreciate their attentiveness and efficient help. More

by Hanna Asi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Jan 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi Hanna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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