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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,383 Reviews

1,383 Reviews of Mercedes-Benz of Annapolis - Service Center

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May 10, 2022

Bryan was GREAT! He was pleasant and knowledgeable. So happy he is my new service advisor!!! More

by BERNICEDOUGLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
May 12, 2022 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 09, 2022

The only reason I continue to buy Mercedes Benz is because of the unwavering perfect customer service I receive from Chuck over the years. More

by toniercain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
May 10, 2022 -

Mercedes-Benz of Annapolis responded

Hi Toniercain, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 06, 2022

Very helpful and understanding from the beginning of the service to the very end. Kept me up to date with my vehicle and answered all my questions. Overall amazing service. More

by kevtone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valley team
May 08, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 05, 2022

I had a first class experience while getting my Mercedes serviced through Mr. Alexander Clothier. More

by Bighead_4_8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2022

Alex takes care of all my family's cars. He always makes sure I have a loaner car and prioritizes which service repairs and maintenance are most important to keep me safe. Alex is the best a More

by JBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 03, 2022

If you want excellent Customer Service and excellent service on you Mercedes make an appointment with Bryan at the Annapolis location! The staff at this location are Fantastic! L Hinnant More

by Hinnrnmsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
May 05, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Bryan will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

May 03, 2022

Customer service was outstanding. All I concerns were addressed, communication was frequent and repair options discussed in detail. More

by deatonkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Mercedes-Benz of Annapolis responded

Hi Deatonkl, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 28, 2022

Ronan was very helpful and knowledgeable with assisting me! His customer service was above and beyond anyone I’ve dealt with in past experiences! Will return just for Ronan! More

by Bmshehade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2022

He is attentive, knowledgeable, polite, and informative. He responds to all my messages and questions. Nice guy! More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Mercedes-Benz of Annapolis responded

Hi Kim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2022

Mr. Alex Clothier is always at his best when helping customers. He is a true professional! More

by gwardsr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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