Mercedes-Benz of Annapolis - Service Center

This would be my second time working with Ronan. I had to get a tire replaced under warranty. Ronan made the process so easy. He was able to get my tire covered quickly and had me out in a timely I had to get a tire replaced under warranty. Ronan made the process so easy. He was able to get my tire covered quickly and had me out in a timely manner. Would recommend Ronan to have as your advisor because he's true to his word and informative through the entire repair process. More

Service is professional and courteous. I appreciate the accommodation friendliness of the staff and service team. I appreciate the accommodation friendliness of the staff and service team. More

Ronan has been a great service advisor. He responds quickly and keeps you abreast of what is happening with your vehicle. This is my 2nd vehicle that I have purchased from Annapolis and I h He responds quickly and keeps you abreast of what is happening with your vehicle. This is my 2nd vehicle that I have purchased from Annapolis and I have always received good service. More

All of the personnel at the dealership are very helpful in trying to resolve your specific issue. Excellent and very timely service! in trying to resolve your specific issue. Excellent and very timely service! More

Alex Clothier provides the best service! He has been my service consultant for about 4 years now and I will continue to work with him servicing my Mercedes. Thank you so much Alex!!! He has been my service consultant for about 4 years now and I will continue to work with him servicing my Mercedes. Thank you so much Alex!!! More

Alex was awesome in assisting me with the servicing of my car. He kept me informed from the beginning to the end of the service work. I truly appreciated his customer service and his commitment to providing car. He kept me informed from the beginning to the end of the service work. I truly appreciated his customer service and his commitment to providing me with quality care. My car is running like a new car! So glad I was able to work with Alex! More

Great Establishment! Need more snacks lol Service was great especially for short notice! Wait time could have been shorter. Need more snacks lol Service was great especially for short notice! Wait time could have been shorter. More

As usual Steve is professional, knowledgeable and provides service experiences that exceeds my expectations. Sean Engelhard and now Steve are the reasons I have my car serviced at your service center provides service experiences that exceeds my expectations. Sean Engelhard and now Steve are the reasons I have my car serviced at your service center. Always a job well done! More

The entire team is friendly and helpful. Peter took good care of my needs and kept me informed during the process. Peter took good care of my needs and kept me informed during the process. More

5 Star service with a 5 Star staff. Trustworthy and dependable every step of the way. Great communication and teamwork makes the experience seamless and precise! Trustworthy and dependable every step of the way. Great communication and teamwork makes the experience seamless and precise! More