Mercedes-Benz of Annapolis - Service Center

Outstanding knowledgeable and timely service. Best dealership experience I have ever had. Will be back next service interval. Best dealership experience I have ever had. Will be back next service interval. More

Steve is always professional and very helpful in getting my vehicle taken care of and insuring that I get a loaner whenever needed. my vehicle taken care of and insuring that I get a loaner whenever needed. More

Outstanding service experience! Chuck went above and beyond to get us back on the road. We were traveling to DC from DE and encountered a flat tire. Chuck had a new tire on our car Chuck went above and beyond to get us back on the road. We were traveling to DC from DE and encountered a flat tire. Chuck had a new tire on our car within an hour. We were able to make it to dinner with our daughter! We are grateful we found MB of Annapolis. More

Service is the main reason we have owned a Mercedes for many years, and this last visit solidified this decision. A tow truck arrived at our location within an hour, along with an Uber to take us to the s many years, and this last visit solidified this decision. A tow truck arrived at our location within an hour, along with an Uber to take us to the service center after a major mishap involving a pothole.The issues were addressed, we were given a loaner car and were called with updates. Less than 48 hours later, we had our car back home. It doesn't get any better than that! Special thanks to Peter Herman. More

I was driving from DC to Delaware when I had a flat tire. Luckily I was only about 10 miles away from Mercedes in Annapolis. They were absolutely so nice and helpful. Luckily they had the tire I needed in st Luckily I was only about 10 miles away from Mercedes in Annapolis. They were absolutely so nice and helpful. Luckily they had the tire I needed in stock. The fixed it immediately and had me back on the road in record time. The flat tire situation was a bad experience, but dealing with Peter Herman was a really comforting experience. I want to commend Ryan Lee, the technician that worked on my car, and even asked if I would like a car wash. Thank you for your professionalism , kindness, and consideration under my circumstances. More

Wow! Couldn't have been a better Experience. Knowledgeable and professional! 10 out of 10 Couldn't have been a better Experience. Knowledgeable and professional! 10 out of 10 More

Steve, is always on point. He get the job done accurately and on time. Best of him is listening to your problems and solve them. He make sure my truck got the best services He get the job done accurately and on time. Best of him is listening to your problems and solve them. He make sure my truck got the best services More

Thanks Bryan. Being a salesman for over 30 years myself, I understand how hard it is to find not just qualified employees but the few who immerse themselves and se Being a salesman for over 30 years myself, I understand how hard it is to find not just qualified employees but the few who immerse themselves and seem to love, what they do. Great job son! Congratulations again for your expected son. Smooth experience. I’ll tell my friends and family! Bob Burden More

I bought my car a year ago and I would not choose ANYONE other than Ronan to be my service advisor. He is always so pleasant and fights to make sure that our car is well taken care of, and has any issue res other than Ronan to be my service advisor. He is always so pleasant and fights to make sure that our car is well taken care of, and has any issue resolved. More

Alex has been my service Advisor for years and has always been able to get me the help and world class service when i need it the most, and today was no expection based on my urgency to get 2 new tires ins been able to get me the help and world class service when i need it the most, and today was no expection based on my urgency to get 2 new tires installed. He is respectful in management. He is courteous, knowledgeable and offers great guidance on all my auto mechanical needs. I go in to see him always worried about my budget and he helps me get whats needed now and what can be done later. Hands down the best service advisor I've had through all my years with mercedes. More