Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,382 Reviews
Call Service Center (888) 261-7620

1,382 Reviews of Mercedes-Benz of Annapolis - Service Center

Sort by
October 27, 2021

Great Customer Service! Definitely will stay in the benz family for this kind of service! More

by Jmil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Oct 28, 2021 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

October 27, 2021

Steve is fantastic to work with. He goes over and beyond to make all of his clients happy. I’ve been a client of his for almost two years now and always look forward to work with him. More

by AdamE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
Report | Print
Oct 28, 2021 -

Mercedes-Benz of Annapolis responded

Hi Adame, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Oct 28, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Mercedes-Benz of Annapolis - Service Center! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

October 26, 2021

Ronan is wonderful. He is super helpful and I appreciate his communication! I come back for him! More

by KI Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis - Service Center so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

October 25, 2021

Ronan exemplifies best-in-class service. He is why I switched to Annapolis for service. More

by Helenvanpelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Mercedes-Benz of Annapolis responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ronan here at Mercedes-Benz of Annapolis! We hope you continue to choose us for all your automotive needs! Take care!

Oct 27, 2021 -

Mercedes-Benz of Annapolis responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ronan here at Mercedes-Benz of Annapolis - Service Center! We hope you continue to choose us for all your automotive needs! Take care!

October 20, 2021

Alex took care of my service needs and went the extra mile to ensure my utmost Satisfaction. Outstanding customer support. More

by amross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Oct 21, 2021 -

Mercedes-Benz of Annapolis responded

Hi, your satisfaction is our top priority. We hope to be of service to you again! Take care!

October 05, 2021

Alex is a terrific Service Advisor. He knows the business and takes the time to know his customers. He trusts his mechanics and shares their value to him and to us. Working with Alex relieves stress of havin More

by Tamiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence is the best!
Report | Print
Oct 06, 2021 -

Mercedes-Benz of Annapolis responded

Hi Tami, thank you so much for your feedback! Alex will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 04, 2021

Peter’s communication was great. He is very professional and friendly and stayed in touch with me. More

by Karen Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Mercedes-Benz of Annapolis responded

Hi Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! We hope you continue to choose us for all your automotive needs! Take care!

Oct 05, 2021 -

Mercedes-Benz of Annapolis responded

Hi Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2021

Sean always does an amazing job taking care of my Mercedes. He is always prompt in greeting me, is honest in telling me what my car needs. I appreciate him and all he does for me. More

by Massieljackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Engelhard
Report | Print
Oct 04, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sean here at Mercedes-Benz of Annapolis! Thanks again for choosing Mercedes-Benz of Annapolis as your first choice for service!

Oct 04, 2021 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2021

Ronan #theBEST! Really appreciate the detailed information and follow up responses regarding my car service. More

by acourse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Mercedes-Benz of Annapolis responded

Hi Acourse, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Oct 04, 2021 -

Mercedes-Benz of Annapolis responded

Hi Acourse, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

September 29, 2021

Sean was so helpful and kept me informed throughout my service appointment. The best in the business! More

by Mlbelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Engelhard
Report | Print
Sep 30, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Sep 30, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

1
...
49
50
51
...
139