Mercedes-Benz of Annapolis - Service Center

Great experience every time I come in for service. Chuck always knows how to take care of me and more importantly my car. always knows how to take care of me and more importantly my car. More

I went in for a simple oil change during a pretty busy time, yet, I was assured I would be taken care of fairly quickly. Chuck was able to fit me in and I was done in no time. I always receive the best se time, yet, I was assured I would be taken care of fairly quickly. Chuck was able to fit me in and I was done in no time. I always receive the best service with Chuck and the crew. Thanks so much guys! If you are looking for great service this is the place to go! More

On September 24th when I had my 30K service done on my Mercedes GLB 250, I was once again blown away on the quality of service. My service advisor Alex Clothier put me in a 2021 Mercedes GLC with all the Mercedes GLB 250, I was once again blown away on the quality of service. My service advisor Alex Clothier put me in a 2021 Mercedes GLC with all the bells and whistles and I was able to drive home and go to sleep after working the midnight shift. I was so impressed that I posted the vehicle and the great service experience on my Facebook page and I mentioned Alex by name. I also want to mention Sara Sroka and give her 5 stars because she put in the request for me to get the loaner 2 weeks prior to my visit, Thank you once again Mercedes of Annapolis! More

Chuck is the standard when comes to comparing Service Advisers. Great job in every way. Advisers. Great job in every way. More

Peter was very considerate and helpful. It was a good experience and my car was shiny clean. ! experience and my car was shiny clean. ! More

Ronan was a pleasure. Told me exactly the work that was needed, the time it would take, and the cost. ALL SPOT on. needed, the time it would take, and the cost. ALL SPOT on. More

This was our first time visiting this service center. Alex was our service advisor and he was truly amazing! Alex went above and beyond to address all of our concerns and ensure our car was safe and in Alex was our service advisor and he was truly amazing! Alex went above and beyond to address all of our concerns and ensure our car was safe and in great working order. We will absolutely use Mercedes-Benz of Annapolis for all our future service needs, and look forward to working with Alex again! More

I have been working with and relying on Alex for 6 years. Alex consistently provides outstanding customer service. He's thorough, honest, and helps find the best way to support his customers. Alex consistently provides outstanding customer service. He's thorough, honest, and helps find the best way to support his customers. More

This was my first experience with service department. I was presented with good communications, professionalism, timely service that led to a satisfied customer. was presented with good communications, professionalism, timely service that led to a satisfied customer. More

Steve has always been professional and one of the reasons we purchased a new 450 12/20 we purchased a new 450 12/20 More