Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,382 Reviews of Mercedes-Benz of Annapolis - Service Center
Mercedes Benz of Annapolis is excellent and service advisor Chuck Leyman is the Best! Chuck is consistently professional, endlessly responsive, and always shares a confident expertise full of sage advi advisor Chuck Leyman is the Best! Chuck is consistently professional, endlessly responsive, and always shares a confident expertise full of sage advice. Our continuing record of service for multiple vehicles throughout many years has always reminded us why we return for service again and again. One of the most important added benefits of working with Chuck is the relationship he maintains with his clients; committed, supportive, and honest, which allows our family to rest assured that our service is always done to our satisfaction. Do yourself a favor when considering a Mercedes dealership for sales and especially service, go to Mercedes Benz of Annapolis and ask for your new friend Chuck, you’ll be happy you did for years to come. More
I went in for a simple oil change during a pretty busy time, yet, I was assured I would be taken care of fairly quickly. Chuck was able to fit me in and I was done in no time. I always receive the best se time, yet, I was assured I would be taken care of fairly quickly. Chuck was able to fit me in and I was done in no time. I always receive the best service with Chuck and the crew. Thanks so much guys! If you are looking for great service this is the place to go! More
On September 24th when I had my 30K service done on my Mercedes GLB 250, I was once again blown away on the quality of service. My service advisor Alex Clothier put me in a 2021 Mercedes GLC with all the Mercedes GLB 250, I was once again blown away on the quality of service. My service advisor Alex Clothier put me in a 2021 Mercedes GLC with all the bells and whistles and I was able to drive home and go to sleep after working the midnight shift. I was so impressed that I posted the vehicle and the great service experience on my Facebook page and I mentioned Alex by name. I also want to mention Sara Sroka and give her 5 stars because she put in the request for me to get the loaner 2 weeks prior to my visit, Thank you once again Mercedes of Annapolis! More
Chuck is the standard when comes to comparing Service Advisers. Great job in every way. Advisers. Great job in every way. More
Peter was very considerate and helpful. It was a good experience and my car was shiny clean. ! experience and my car was shiny clean. ! More
Ronan was a pleasure. Told me exactly the work that was needed, the time it would take, and the cost. ALL SPOT on. needed, the time it would take, and the cost. ALL SPOT on. More
This was our first time visiting this service center. Alex was our service advisor and he was truly amazing! Alex went above and beyond to address all of our concerns and ensure our car was safe and in Alex was our service advisor and he was truly amazing! Alex went above and beyond to address all of our concerns and ensure our car was safe and in great working order. We will absolutely use Mercedes-Benz of Annapolis for all our future service needs, and look forward to working with Alex again! More
This was my first experience with service department. I was presented with good communications, professionalism, timely service that led to a satisfied customer. was presented with good communications, professionalism, timely service that led to a satisfied customer. More
I have been working with and relying on Alex for 6 years. Alex consistently provides outstanding customer service. He's thorough, honest, and helps find the best way to support his customers. Alex consistently provides outstanding customer service. He's thorough, honest, and helps find the best way to support his customers. More