Mercedes-Benz of Annapolis - Service Center

Steve is a “master” at customer service! He greets you with a fabulous smile that makes you glad you have this guy working for you….and Mercedes should be glad he is too!! He gets the job done speedily a with a fabulous smile that makes you glad you have this guy working for you….and Mercedes should be glad he is too!! He gets the job done speedily and painlessly…. !!! He’s genuinely interested in making you a “happy customer”!! And every time I drive into Mercedes at Annapolis Steve makes me happy I’ve gone from Jaguar to Mercedes!! D’Ana Johnson More

I was greeted and treated like my business was really appreciated. Peter was very professional and made me feel welcome. Highly recommend Mercedes Benz of Annapolis appreciated. Peter was very professional and made me feel welcome. Highly recommend Mercedes Benz of Annapolis More

Patient, accommodating and thoughtful … Steve was open-minded and understanding. Thank you for a very warm welcome to Mercedes! I look forward to my next visit. open-minded and understanding. Thank you for a very warm welcome to Mercedes! I look forward to my next visit. More

Annapolis Mercedes Service Center provides consistently reliable service. My go-to service rep, Chuck Leyman, is knowledgeable and is able to line out the right service every time. reliable service. My go-to service rep, Chuck Leyman, is knowledgeable and is able to line out the right service every time. More

Excellent people skills. Excellent service. Friendly, technically knowledgeable, patient, thorough. Able to answer questions without explaining the laws of thermodynamics. advice/recommendations are give technically knowledgeable, patient, thorough. Able to answer questions without explaining the laws of thermodynamics. advice/recommendations are given with reason and logic. More

They are fantastic!! Every time I bring my car and they are very accommodating. They go out of their way to make you feel welcome and go over everything with you. are very accommodating. They go out of their way to make you feel welcome and go over everything with you. More

Chuck has been our service advisor for several years. Ever visit has been nothing short of EXCEPTIONAL!!! Whenever something is going on with my Wife’s SL 550.. She says…call Chuck!!! We are extremely Ever visit has been nothing short of EXCEPTIONAL!!! Whenever something is going on with my Wife’s SL 550.. She says…call Chuck!!! We are extremely confident in the knowledge, expertise and professional customer engagement that Chuck brings. #Chuckdelivers!! More

Alex you are the best and thanks for everything that you do to keep my car in good repairs. There is no one like you . Keep up the good work do to keep my car in good repairs. There is no one like you . Keep up the good work More

Very helpful and got everything I needed fixed on my car. I definitely will be returning to this dealership to get anything fixed on my vehicle. I definitely will be returning to this dealership to get anything fixed on my vehicle. More