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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,381 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,381 Reviews of Mercedes-Benz of Annapolis - Service Center
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July 29, 2021
Excellent people skills. Excellent service. Friendly, technically knowledgeable, patient, thorough. Able to answer questions without explaining the laws of thermodynamics. advice/recommendations are give technically knowledgeable, patient, thorough. Able to answer questions without explaining the laws of thermodynamics. advice/recommendations are given with reason and logic. More
by mwdef
Employees Worked With
July 29, 2021
I was greeted and treated like my business was really appreciated. Peter was very professional and made me feel welcome. Highly recommend Mercedes Benz of Annapolis appreciated. Peter was very professional and made me feel welcome. Highly recommend Mercedes Benz of Annapolis More
by jwilliams209
July 29, 2021
Patient, accommodating and thoughtful … Steve was open-minded and understanding. Thank you for a very warm welcome to Mercedes! I look forward to my next visit. open-minded and understanding. Thank you for a very warm welcome to Mercedes! I look forward to my next visit. More
by lisa.straight
July 28, 2021
They are fantastic!! Every time I bring my car and they are very accommodating. They go out of their way to make you feel welcome and go over everything with you. are very accommodating. They go out of their way to make you feel welcome and go over everything with you. More
by AdamE
Employees Worked With
July 28, 2021
Chuck has been our service advisor for several years. Ever visit has been nothing short of EXCEPTIONAL!!! Whenever something is going on with my Wife’s SL 550.. She says…call Chuck!!! We are extremely Ever visit has been nothing short of EXCEPTIONAL!!! Whenever something is going on with my Wife’s SL 550.. She says…call Chuck!!! We are extremely confident in the knowledge, expertise and professional customer engagement that Chuck brings. #Chuckdelivers!! More
by Gerald & Deniece
Employees Worked With
July 24, 2021
Alex you are the best and thanks for everything that you do to keep my car in good repairs. There is no one like you . Keep up the good work do to keep my car in good repairs. There is no one like you . Keep up the good work More
by Gail
Employees Worked With
July 23, 2021
Alex is the key reason I enjoy visiting the service center. His customer service is effortless and makes me feel like he is family and arguably my vehicle's doctor. Alex is knowledgeable, friendly, and center. His customer service is effortless and makes me feel like he is family and arguably my vehicle's doctor. Alex is knowledgeable, friendly, and listens to me as a valued customer. I am grateful and thankful for him and others that make my interaction with your business a happy blessed experience. Thank You! More
by Gina S.
Employees Worked With
July 20, 2021
Very helpful and got everything I needed fixed on my car. I definitely will be returning to this dealership to get anything fixed on my vehicle. I definitely will be returning to this dealership to get anything fixed on my vehicle. More
by Vernon
Employees Worked With
July 15, 2021
I recently brought my 2021 MB E-Class into the Service Center for repair. My service advisor, Chuck Leyman, quickly arranged to have the vehicle inspected while I waited. Upon a thorough inspection the te Center for repair. My service advisor, Chuck Leyman, quickly arranged to have the vehicle inspected while I waited. Upon a thorough inspection the technician was able to correct the problem quicker than expected. The problem was addressed in its entirety and I was out of the door in time to keep a very important doctors appointment. I have been patronizing this dealership for the past 7 years. The service received from my service representative, Chuck Leyman, nothing short of outstanding. He is knowledgeable about my vehicle and always takes the time to adequately educate me on the extent of service/repairs needed. Chuck has always been courteous and professional, and is truly a pleasure to work with. Thanks for Job Well Done! More
by RLSMITH917
July 14, 2021
Chuck is a very knowledgeable and personable man. He always keeps us up-to-date on our service. The entire staff is friendly and helpful. always keeps us up-to-date on our service. The entire staff is friendly and helpful. More
by Rita
Employees Worked With
