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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,381 Reviews

1,381 Reviews of Mercedes-Benz of Annapolis - Service Center

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April 29, 2021

I came in to see Chuck to have my breaks repaired and a service. As always he provided me with exceptional service. Because I trust Chuck, I will always return to Mercedes of Annapolis. More

by Linda.seesz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2021 -

Mercedes-Benz of Annapolis responded

Linda, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2021

Steve went above and beyond during my recent visit. From the apt to the service, the whole experience was seamless. Great follow up. Text updates. Car ready when promised. Well done! More

by sthornton38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Mercedes-Benz of Annapolis responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Apr 29, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2021

Alex continually goes over & above. He always strives to meet the needs of his clients with a smile on his face. I will continue to use MB of Annapolis. Best service hands down! More

by gbucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 28, 2021 -

Mercedes-Benz of Annapolis responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2021

Every time I come in for service they are ready to Service and go beyond and above. My rental car is ready for that day for me to keep doing the things I need to for the day at the time my car is in More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Mercedes-Benz of Annapolis responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

Apr 24, 2021 -

Mercedes-Benz of Annapolis responded

Hi Vghuguley, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2021

My favorite thing about this Service center is Steve and his attention to detail and customer needs. Definitely appreciate the A1 service. Thank you kindly! More

by Sandra Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Mercedes-Benz of Annapolis responded

Hello Sandra, thank you for your kind review; we are happy to pass along your comments to Steve here at Mercedes-Benz of Annapolis - Service Center! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2021

Steve has been extremely instrumental in helping with all my vehicle services, great at communicating any problems and being there every step of the way. More

by Julian77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Mercedes-Benz of Annapolis responded

Hello Julian, thank you for your kind review; we are happy to pass along your comments to Steve here at Mercedes-Benz of Annapolis - Service Center! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Apr 24, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Mercedes-Benz of Annapolis! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 21, 2021

Several issues on our low mileage 2017 SLC 300 left us bewildered and disappointed! But Steve and tech team sorted it out and put us back on the road. Thanks for the help, we are back in love with the SLC More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Mercedes-Benz of Annapolis responded

Jimmy, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 20, 2021

Service is A-1. Not only did they have me in and out quickly, you can ammend your auto service through text. How about that? Comp. rental and carwash. It's a very clean facility housing upbeat staff. G More

by D. Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Apr 22, 2021 -

Mercedes-Benz of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

April 16, 2021

Chuck gives credibility to Mercedes' motto, "The Best or Nothing." When something goes wrong with your car, Chuck ensures that you're back on the road as soon as possible and as if nothing was ever wrong at More

by Scotty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 17, 2021 -

Mercedes-Benz of Annapolis responded

Hi Scotty, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

April 16, 2021

Chuck Leyman is an awesome service advisor. He keeps our cars in tip top shape! We look forward to coming to the dealership to see him. Chuck is professional, fair and upbeat. I recommend him highly!! More

by Stacy L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2021 -

Mercedes-Benz of Annapolis responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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