Mercedes-Benz of Annapolis - Service Center

Alex Clothier continues to go above and beyond for his customers. He’s honest and trustworthy which always leads to a positive and pleasant experience at the dealership. Thanks Alex! customers. He’s honest and trustworthy which always leads to a positive and pleasant experience at the dealership. Thanks Alex! More

Sean provided excellent customer service!! My Mercedes was towed to the service center one night after closing. I was nervous about the care it would have and the cost as I was new to Annapolis. Sean call was towed to the service center one night after closing. I was nervous about the care it would have and the cost as I was new to Annapolis. Sean called the next morning to let me know that he was caring for my car, told me the process for finding the cause of the problem, and gave me some idea of the cost involved. He gave me his direct number so I could call or text if I had a question and he was immediately available when I did call. The process allayed all my fears. Sean was courteous, kind, patient, and very professional. After this experience, I will only use Mercedes-Benz of Annapolis for all of my car needs. More

Alex continues to provide excellent care and attention.He is punctual, concerned and informative. In all the time I have had my car service, he has been friendly and communicates through every step of servic is punctual, concerned and informative. In all the time I have had my car service, he has been friendly and communicates through every step of service. More

I found Chuck Leyman to be very professional. He I found Chuck Leyman to be very professional. He answered all of my questions. I was very pleased that so was able to wait. The maintenance service I found Chuck Leyman to be very professional. He answered all of my questions. I was very pleased that so was able to wait. The maintenance service was much faster then I anticipated. I definitely plan to return for future service. More

It has been a pleasant experience meeting and growing to know I can trust Mercedes-Benz of Annapolis and Chuck to take of my car and me personally satisfactory. The service and professionalism have been imp know I can trust Mercedes-Benz of Annapolis and Chuck to take of my car and me personally satisfactory. The service and professionalism have been impeccable. Meeting and going beyond the reasons I purchased a Benz in the first place The best or nothing! Keep up everything your doing! Excellence breeds excellence. More

Sean Engelhard provides excellent service everytime I bring my Mercedes in for service. Highly recommend seeing Sean for all your service needs. Thank you Sean bring my Mercedes in for service. Highly recommend seeing Sean for all your service needs. Thank you Sean More

Steve who helped me was so very professional and his personal touch with call backs and explanations really was refreshing. This is what everyone should expect for their hard mo ey spent thx so much Ste personal touch with call backs and explanations really was refreshing. This is what everyone should expect for their hard mo ey spent thx so much Steve! More

Great service as always...very thorough in explaining root causes of problem and what services would be required to complete the task at hand. Would recommend to all my friends. root causes of problem and what services would be required to complete the task at hand. Would recommend to all my friends. More

Sean always ensures that my Mom and her vehicle are taken care of and while he makes recommendations based on mileage or need, he is never pushy. Sean is polite, professional, and always makes sure things a care of and while he makes recommendations based on mileage or need, he is never pushy. Sean is polite, professional, and always makes sure things are done right. More

Sean Engelhard provides me excellent service every time I bring my Mercedes in for service. The best service advisor the Mercedes benz of annapolis has bring my Mercedes in for service. The best service advisor the Mercedes benz of annapolis has More