Mercedes-Benz of Annapolis - Service Center

Roadside Service , Terrence Johnson, was awesome and very knowledgeable on how to fix my issue. Very people friendly we need more people like him in this world. , Terrence Johnson, was awesome and very knowledgeable on how to fix my issue. Very people friendly we need more people like him in this world. More

Service As always, I can't say enough. Alex is great along with his service team! The service is the best. They make you feel like a family! As always, I can't say enough. Alex is great along with his service team! The service is the best. They make you feel like a family! More

Fast and Knowledgeable I had the opportunity to meet Terrence when my new E class's battery was accidentally discharged by a window tint shop. He gave me frequent updates w I had the opportunity to meet Terrence when my new E class's battery was accidentally discharged by a window tint shop. He gave me frequent updates when he was enroute. After he jumped the car, he explained to me what had occurred and what I should do to avoid a similar occurrence in the future. More

Great Service On the way to a dental appointment, one of the tires on my GlLK blew requiring a rather quick replacement. I called Annapolis MB and Terrence Johnson On the way to a dental appointment, one of the tires on my GlLK blew requiring a rather quick replacement. I called Annapolis MB and Terrence Johnson was dispatched to render assistance. He arrived with a new tire and was done with the changeover in record time! I highly recommend Terrence for his competence and pleasant demeanor. More

Above and Beyond I discovered that my car wouldn’t start at 11:00 pm. I called Mr Terrence Johnson and he talked me through the process of what to do. He waited on the I discovered that my car wouldn’t start at 11:00 pm. I called Mr Terrence Johnson and he talked me through the process of what to do. He waited on the phone will the technician arrived and my car was charged and started. Terrence went above and beyond. It was a great experience from beginning to end. More

Excellent Service Terrance is very knowledgeable and efficient. He was also friendly and courteous, which is always a plus. Terrance took away my frustration, brought a Terrance is very knowledgeable and efficient. He was also friendly and courteous, which is always a plus. Terrance took away my frustration, brought a calm to the situation and made it a pleasurable experience for me. More

Tommy Tate and team were fantastic. Brought my 2010 Mercedes in for airbag recall. Service was very efficient. In and out of there with clean car within an hour. Tommy Tate was great. Brought my 2010 Mercedes in for airbag recall. Service was very efficient. In and out of there with clean car within an hour. Tommy Tate was great. More

Very professional Terrence was great in a assisting me with getting my car back up and running. He was very professional and knowledgeable. He really made the process Terrence was great in a assisting me with getting my car back up and running. He was very professional and knowledgeable. He really made the process easy. More

Alex is great! Alex has always been extremely helpful and accommodating. He makes going there for service a pleasure, it is very easy, and he is friendly and person Alex has always been extremely helpful and accommodating. He makes going there for service a pleasure, it is very easy, and he is friendly and personable. More

Terrence to The Rescue I called Annapolis Mercedes Roadside Service when my battery died in a parking lot at the shopping center. Terrence was there in less than 10 minutes I called Annapolis Mercedes Roadside Service when my battery died in a parking lot at the shopping center. Terrence was there in less than 10 minutes. He was very friendly and courteous. He made the entire experience pleasant and effortless and I was on my way in no time. More