Mercedes-Benz of Arcadia

Had really good experience here, friendly and knowledgeable sales representative, very easy to deal with,Five stars all the way around. knowledgeable sales representative, very easy to deal with,Five stars all the way around. More

Katrin Bassenger and her colleagues were very pleasant and professional, and made our process to lease a GLE easy and straightforward. Kat was very knowledgeable and helpful in showing the available cars and professional, and made our process to lease a GLE easy and straightforward. Kat was very knowledgeable and helpful in showing the available cars, explaining the differences in the packages, demonstrating the various features and capabilities, and also assisted in customizing the settings and setting up the mobile app. Excellent service from start to finish, would definitely recommend Kat and this dealership to someone looking for a Mercedes! More

Amazing service! Everything was made easy from finding the right car to doing the paperwork. I would refer this dealership to anyone looking for a new car. the right car to doing the paperwork. I would refer this dealership to anyone looking for a new car. More

Katrin and Barby were amazing! Really love coming to this dealership. Every purchase I have made with Mercedes/Rusnak has felt so effortless with these two women. Truly appreciate their kindness and customer dealership. Every purchase I have made with Mercedes/Rusnak has felt so effortless with these two women. Truly appreciate their kindness and customer service More

Bruce is very knowledgeable and I received great service from him. I will recommend this dealership. from him. I will recommend this dealership. More

Built an order G wagon with GM Tim Martino in March, did changes, do PO sheet, deposit sheet, all done and agreed upon x amount over MSRP. Followed up with Marc Hung in sales monthly (nice guy) G supposed t changes, do PO sheet, deposit sheet, all done and agreed upon x amount over MSRP. Followed up with Marc Hung in sales monthly (nice guy) G supposed to come in August, 2 days ago get a call from Marc, “Tim wants another 10k on top of the agreed upon price” ?? I have emails from Tim and Marc, (and deposit sheet) with agreed upon contract price plus extra. Worst GM I have ever dealt with. I was told the market changed? Ummm…I have owed 7 G wagons and also own a G4x4 squared, I think I know the market on G wagons, and I was a previous dealership owner in California. Plus my wife and I are the #1 global partnership in Arbonne and promoted over 120 VPs (which means we have over 120 Mercedes on our team) No ethics, No long term business sense, Rusnak group, embarrassing. Get ready, this isn’t over. More

Correy provided exceptional service. He was able to find a car that suited my needs within the price range that I was looking for. I would not hesitate to recommend Correy’s services to my peers in the futu a car that suited my needs within the price range that I was looking for. I would not hesitate to recommend Correy’s services to my peers in the future. More

Corry was the best salesperson ever! He was very patient with me as I have been car shopping for over 2 months. 10/10 recommend. Thank you! with me as I have been car shopping for over 2 months. 10/10 recommend. Thank you! More

Another great experience at Mercedes-Benz of Arcadia. Went in on a whim to look at a SUV and left the dealership with just what I was looking for. Big thanks to Katrin and Willy for helping me along the Went in on a whim to look at a SUV and left the dealership with just what I was looking for. Big thanks to Katrin and Willy for helping me along the whole process, especially since I was the last customer for the night. Highly recommend this dealership. More

Katrin helped me out and let me tell you she was AMAZING. I walked in wanting a car that was not financially the best fit for me. She advised me on which cars were a better fit for me and was so patient. She I walked in wanting a car that was not financially the best fit for me. She advised me on which cars were a better fit for me and was so patient. She pushed for me and I was able to purchase my vey own FIRST car with no co signer at 20! Not only did she make sure we were happy with our purchase but she went above and beyond for me and got me q lower insurance rate. She was very patient with us regardless of being on a tight schedule. I walked out w a low apr, low monthly paint, and saved $400 on insurance. All my purchases will definetly be done with her. We left delighted I have never had such a great car experience she made sure we left knowledgeable and explained all our car features. Overall she made sure we were happy and were walking out with a great deal. More