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Mercedes-Benz of Arcadia

Arcadia, CA

4.9
1,023 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,023 reviews

May 14, 2021

If you want to buy the car of your dreams go to Mercedes of Arcadia, and ask for Corry Polk. Corry made my experience such a pleasure! Corry is very knowledgeable, thorough and kind. He gave me the time More

by Ttgaughan
Customer Service
Recommend Dealer
Yes
Employees Worked With
Corry Polk
May 14, 2021 -

Mercedes-Benz of Arcadia responded

It sounds like you had a wonderful experience at Mercedes-Benz of Arcadia from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning Corry! We will be sure to share your positive feedback with him. We are thrilled to hear Corry made sure you were completely comfortable with your purchase. Congratulations on your new Mercedes-Benz!

May 08, 2021

Best first car buying experience ever. Thanks to Kevin who got me a great deal on my GLC300 4matic I got the car of my dreams. He was super friendly ,very professional, he was awsome , thanks again. More

by Laceup3113
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin wang
May 09, 2021 -

Mercedes-Benz of Arcadia responded

Hi there, Thank you for your five star review. We are pleased to hear that Kevin was able to provide you with your best buying experience. We hope you enjoy your GLC300 4matic. Thank you for choosing Mercedes-Benz of Arcadia and we hope to see you again.

April 29, 2021

I purchased a Mercedes from Kat, she is extraordinary! Very knowledgeable, professional, and made the process so easy! Billy Kwan in Finance is amazing also! More

by WendyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Mercedes-Benz of Arcadia responded

Hi Wendy, Thank you very much for your five star review and sharing your experience with us here at Mercedes-Benz of Arcadia. We appreciate to know that Kat and Billy were knowledgeable and professional and provided above and beyond service to you. Congratulations on your Mercedes and we are looking forward to assisting you for any of your future automotive needs,

April 27, 2021

It is our first time owning a Mercedes Benz. We came to the right place and to the right person. Katrin Bassenger excellent customer service very professional and very knowledgeable. She took her time to More

by Oscar1271
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Mercedes-Benz of Arcadia responded

Oscar, We pride ourselves here at Mercedes-Benz of Arcadia to ensure all of our guests receive a quality experience when visiting with us, and we are delighted to learn Katrin did just that. We will be sure to share this wonderful review with Katrin and the rest of our team. Congratulations on your new 2021 Mercedes-Benz SUV GLE 350! We look forward to doing business with you again.

April 26, 2021

Bruce was awesome! Very responsive and made the buying process very smooth and informative. For anyone looking to purchase at Mercedes Arcadia, I highly recommend Bruce More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mercedes-Benz of Arcadia responded

Hi Brian, At Mercedes-Benz of Arcadia we thank you kindly for your five star review. We strive to create a customer driven experience, therefore we are thrilled to hear that Bruce has been able to create this environment. We deeply appreciate your recommendation. We hope to see you again for any future automotive needs.

April 23, 2021

Working with Bruce is quick and easy, no pressure at all. Very nice place, staffs is Very helpful and friendly. Will return soon for other vehicle when my lease with Bmw In due in couple of months. More

by kennytranvn99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Mercedes-Benz of Arcadia responded

Hi there, thanks for the five-star review for Bruce and our team! We're glad to hear your experience was quick and easy. We appreciate your business and look forward to working with you again soon.

April 19, 2021

Absolutely loved How professional and knowledgeable everyone was. We are very happy and luck to have worked with corry. I would definitely recommend this location- especially corry! More

by Daru ali
Recommend Dealer
Yes
Employees Worked With
Corry Polk
Apr 19, 2021 -

Mercedes-Benz of Arcadia responded

Daru, thank you for share your happy car-buying experience with Corry! We truly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Mercedes-Benz of Arcadia.

April 16, 2021

Thank you to everyone at Arcadia Mercedes. I had a wonderful time buying my first mercedes today. Corry and Barbe were great absolutely fantastic experience. More

by Wwudllc
Recommend Dealer
Yes
Employees Worked With
Corry Polk
Apr 17, 2021 -

Mercedes-Benz of Arcadia responded

Thank you for visiting Mercedes-Benz of Arcadia! We will be sure to thank Corry and Barbe for providing you with a wonderful sales experience. Congrats on your first Mercedes and we look forward to working with you again!

April 12, 2021

I am a first time buyer I was very nervous about buying a new car but Katrin made it so easily. Great costumer service and excelente attention to detail!! I'm going to buy my next car with her without a dou More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Mercedes-Benz of Arcadia responded

Hi Hector- Happy to learn Katrin here at Mercedes-Benz of Arcadia made car-buying easy for you. Yes, there is definitely a lot to learn and know about vehicles and different models, we learn you! Glad we could assist in narrowing down your decision and it sounds as though you drove off the lot with a new car. Enjoy your new ride and don't hesitate to reach out when we can help you again down the road!

April 05, 2021

In fact, I was looking for a GLe and finally reached the Arcadia dealer, and since my first language is Persian, I received a lot of help from Ms. Katrin to find my favorite car. Good bless you More

by Babak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Tan
Apr 07, 2021 -

Mercedes-Benz of Arcadia responded

Thank you for taking the time to share your outstanding experience with Katrin and Andy! We hope you continue to love your new GLE! We are looking forward to taking care of any of your auto needs in the future.

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