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Mercedes-Benz of Arcadia
Arcadia, CA
1,107 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,107 reviews
April 02, 2020
Service Advisor Perry very complete, kept me well informed, and had repairs done as promised . Car returned clean and all requested services completed to my satisfaction informed, and had repairs done as promised . Car returned clean and all requested services completed to my satisfaction More
by Bunky1
Employees Worked With
April 02, 2020
She is really helpful and willing to helped me all the way good service Thank you very much and appreciated to stayed on top Julie way good service Thank you very much and appreciated to stayed on top Julie More
by Lovmenoty2k
Employees Worked With
April 01, 2020
Great service! Dropped off my car for servicing, Ophelia always keeps me updated on what needs to be done on my car and the price for replacement. Just a text away a Dropped off my car for servicing, Ophelia always keeps me updated on what needs to be done on my car and the price for replacement. Just a text away and next thing I know my car is ready for pick up! More
by st.311.a
Employees Worked With
March 30, 2020
Joseph is my regular, excellent service advisor. Yohan helped me this time (Joseph absent). Yohan was excellent, too! Joseph is ‘my guy,’ though, but I received the same high-quality level of care and a helped me this time (Joseph absent). Yohan was excellent, too! Joseph is ‘my guy,’ though, but I received the same high-quality level of care and assistance. More
by SDArnold
Employees Worked With
March 29, 2020
Came to pick up and deliver the car. Good notice. Prompt. Friendly people. They remember us. Good records. Expensive but service is worth it. Recommend. Prompt. Friendly people. They remember us. Good records. Expensive but service is worth it. Recommend. More
by solson2468
Employees Worked With
March 25, 2020
Ophelia is the best always on top of things and very creative, experienced and knowledgable...I’m buying another Benz just so She can help me with the service! creative, experienced and knowledgable...I’m buying another Benz just so She can help me with the service! More
by Tommy
Employees Worked With
March 25, 2020
Scott Hoang and Andy Tan are fantastic! They are very helpful and reasonable. I always like dealing with them. This is my 3 purchase of benz from Andy. And I always. Very satisfied with his and now their helpful and reasonable. I always like dealing with them. This is my 3 purchase of benz from Andy. And I always. Very satisfied with his and now their services! Great team work! More
by Juliebamrick
March 24, 2020
Joshua Kim was wonderful to work with, he worked with me via email. When I arrived, he had the car ready to test drive. He made sure that I was comfortable with my decision prior to signing documents. An via email. When I arrived, he had the car ready to test drive. He made sure that I was comfortable with my decision prior to signing documents. Andy Tan was also wonderful. He made sure that he explained everything thoroughly prior to signing documents. He made me feel real comfortable. More
by Dawn Jones
Employees Worked With
Andy Tan, Joshua Kim
March 19, 2020
Excellent service, very pleasant experience. Definitely the first place to come when Looking for a Mercedes. It never goes wrong. Thank you Mr. Nan!ui the first place to come when Looking for a Mercedes. It never goes wrong. Thank you Mr. Nan!ui More
by christyhong
Employees Worked With
P.J. Nan, Andy Tan
March 19, 2020
Perry is the best service advisor period!!!He is very pleasant and knowledgeable, he should be service manager! He reflects very well on your dealer! pleasant and knowledgeable, he should be service manager! He reflects very well on your dealer! More
by Jorge
Employees Worked With
