Back

Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,107 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
Contact Dealership

101 N Santa Anita Ave

Arcadia, CA

91006

Directions

By Type

Showing 1,107 reviews

December 31, 2019

I went to this dealership with low expectations and after working with Denise at Rusnak Arcadia she blew my expectations completely out of the water. I can express how grateful I was for her knowledge and in More

by Choyfernandez
Recommend Dealer
Yes
Employees Worked With
Denise Justice , Andy Tan, Denise Justice
Jan 20, 2020 -

Mercedes-Benz of Arcadia responded

We are thrilled that we could exceed your expectations. Thank you for the opportunity. Congratulations on your new vehicle. We will let Denise know that you are happy with the outcome of your visit.

December 31, 2019

My experience was awesome from the time I made the appointment until I picked up my car and drove away. The level of service was outstanding. More

by VASQUEZ.TONIA
Recommend Dealer
Yes
Employees Worked With
Ophelia Wang-Le Blanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Mercedes-Benz of Arcadia responded

That is news that we love to receive. Thank you for sharing. Let us know if there is anything else that we can do for you.

December 30, 2019

Katrin Bassenger helped me find the perfect car and went above and beyond to help get me out of my old lease. She’s a joy to work with and I’m so happy with my new vehicle. More

by Brianadlee
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Mercedes-Benz of Arcadia responded

Thank you for allowing us to assist you out of your previous lease. It was our pleasure. We hope that you will consider us for all of your future needs.

December 27, 2019

would like to thank Denise and Ken at Mercedes Benz of Arcadia for providing great service . Highly recommend them for your car service needs. Thank You for working with me. More

by salesdb
Recommend Dealer
Yes
Employees Worked With
Ken Lau, Denise Justice
Jan 20, 2020 -

Mercedes-Benz of Arcadia responded

We will be sure to give your gratitude to Denise and Ken. Thank you for letting us know that you are happy with their services. Your recommendation is highly valued.

December 25, 2019

Kat was just simply amazing! She listened to what I was looking for and gave me all my options. She explained everything in details and if I had a question she didn’t hesitate to repeat! Buying a car is a More

by gelareharbab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Mercedes-Benz of Arcadia responded

Congratulations on your new vehicle! We are confident that it will take great care of you. Thank you for choosing us to assist you with your purchase. Let us know when we can be of further assistance.

December 24, 2019

Wonderful people who knowledgeable and professional..they value the importance of keeping the customer happy and building customer loyalty. Top marks for Bo, Winnie and Huy...all very friendly and professio More

by Quinnchoag
Recommend Dealer
Yes
Employees Worked With
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winnie Wu...5 stars, Huy Nguyen
Jan 20, 2020 -

Mercedes-Benz of Arcadia responded

Customer satisfaction is most important to us. Thank you for the recognition of hard work. We appreciate your feedback and hope to see you again soon. Have an amazing day.

December 21, 2019

I personally really dread going to a dealership, but Bruce made the experience excellent. It was low stress, no pressure, professional, explained everything throughly. Very responsive to questions via More

by kittyandkeroppi
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Mercedes-Benz of Arcadia responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

December 20, 2019

Peter is very patient when answering my questions. He explains things easily so I can understand. Anytime I had a question, he answered right away. Peter is the best sales manager I've worked with. More

by Ada Lum
Recommend Dealer
Yes
Employees Worked With
Peter Liew
Dec 24, 2019 -

Mercedes-Benz of Arcadia responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

December 16, 2019

Great experience This was the first dealership we visited after deciding to get into a GLS450 this year. We connected instantly with Denise, who was very professional More

by tommyzpan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Dec 16, 2019 -

Mercedes-Benz of Arcadia responded

We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

December 07, 2019

One Year Service Came in for one year service. In and out within one and a half hours. And they washed the car. Nicely done and with efficiency! More

by emahmoudsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ophelia Wang-Le Blanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Mercedes-Benz of Arcadia responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

...
49
...