Mercedes-Benz of Arcadia

Service Reviews I known Rebecca so for over 10 plus Years, she is the best Service Consultant I ever known and she always taking care all of our family Mercedes serv I known Rebecca so for over 10 plus Years, she is the best Service Consultant I ever known and she always taking care all of our family Mercedes services needs ! Thanks Rebecca ! More

This is my first time leasing a vehicle with newly released credit score. Bruce is a brilliant sales who being patient while helping me to walk through every step; from choosing the suitable vehicle, released credit score. Bruce is a brilliant sales who being patient while helping me to walk through every step; from choosing the suitable vehicle, explaining the detailed of every price that is going to cost, dealing with financial issues and finally demonstrating the functions of vehicle to me! Truly thankful and appreciated! One of the best services and experiences I’ve ever gotten from an Auto-company. More

We where very happy Safia was so helpful The expiriance to by our Mercedes C 300 was a good one Everybody we came in contact whit was pleasant and professional . Thank’ s Joe And Maria Hein The expiriance to by our Mercedes C 300 was a good one Everybody we came in contact whit was pleasant and professional . Thank’ s Joe And Maria Hein More

Katrin is the best We were looking for a car for my daughter and Katrin helped us. We got a very good deal and happy about it. She is very nice, good sense of humor and We were looking for a car for my daughter and Katrin helped us. We got a very good deal and happy about it. She is very nice, good sense of humor and gets the job done. She makes you feel that you are an important customer. She is very knowledgeable of what she does. Her customer service is beyond excellent . She goes above and beyond her work. From now on, we will go to her when we need to purchase a car. I for sure will recommend her to all our friends, that is the kind of impact she had on us. EXCELLENT CUSTOMER SERVICE KATRIN!!! THANK YOU SO MUCH! More

Excellent service at Rusnak I kept forgetting to call to get my car serviced and just as if she read my mind I received a call from Sonia Ruiz to remind me to bring my car in. Ba I kept forgetting to call to get my car serviced and just as if she read my mind I received a call from Sonia Ruiz to remind me to bring my car in. Bam! She scheduled me with Mike Tone who has been my service adviser for years. She knew my car would probably take a while to get done so she made sure to hold a loaner car for me too. Mike was great as always and got everything done... even stuff I had put off from the last time I was there. Got my car back pretty quickly and it is running great as always. More

Great service I am very delighted with the service once I pull in the car. The attendants in the drop off area greet and lead to the lobby for the service advisor I am very delighted with the service once I pull in the car. The attendants in the drop off area greet and lead to the lobby for the service advisor My service adviser- Jennifer Lew is always very nice and always take care the problem. In conclusion, I am very satisfied with the service provide at Rusnak Arcaida. More

Rebecca So was an Excellent Service Advisor After exiting my car at the service bay I was directed to the Service desk.There I was immediately met by Rebecca. My car needed a minor recall repa After exiting my car at the service bay I was directed to the Service desk.There I was immediately met by Rebecca. My car needed a minor recall repair and was given the info on the recall and the estimated time for the repair and the complementary car wash. I car was not wiped down thoroughly and Rebecca got a towel and finished the job. That extra mile was truly appreciated. While waiting for my car I visited the Accessory area and found Alex to be cordial and patient with my inquiries. More

Was an AMAZING experience Kat was very patient and very helpful She will be from now my new sales advisor for future purchases Because she takes time and give the best opti Kat was very patient and very helpful She will be from now my new sales advisor for future purchases Because she takes time and give the best option And check the cars in the lot the best can suit to me More

Excellent Mercedes Dealer PJ Nan is the best salesman I ever met!! He managed to find the exact car I wanted (white 2020 C300) with a great lease program. He is very patient, n PJ Nan is the best salesman I ever met!! He managed to find the exact car I wanted (white 2020 C300) with a great lease program. He is very patient, not pushy at all, and answered all of our questions. The entire process is easy and efficient. Thanks a lot for his help!! More

Lease/Purchase of GLC 350E with Silvia Had a fun and very informative shopping experience when my girlfriend Judy and I renewed our lease. Our friend Silvia Lee was very helpful and gave us Had a fun and very informative shopping experience when my girlfriend Judy and I renewed our lease. Our friend Silvia Lee was very helpful and gave us a professional and pleasant shopping experience. She will be our go to Sales consultant at Rusnak for the years ahead. I highly recommend her if people are in the market for a new vehicle. More