Mercedes-Benz of Arcadia

Andrei gave a great deal with no hassles. He kept an open line of communication without being overbearing and responded in a timely manner. I would defini gave a great deal with no hassles. He kept an open line of communication without being overbearing and responded in a timely manner. I would definitely recommend him to family and friends! More

Denise Justice in Sales If you want an amazing sales experience go to Denise Justice at Mercedes Benz of Arcadia. I love working with her. She calls you back, she checks in If you want an amazing sales experience go to Denise Justice at Mercedes Benz of Arcadia. I love working with her. She calls you back, she checks in with you, she is no B.S. Totally upfront with you about costs. I have been with her through 2 car leases and car sale. Always a pleasure working with her More

Experience with Denise Justice Everybody know buying or leasing a car's transaction is a pain in the neck. Spending hours in the dealership could be very tiring and torturing. Thank Everybody know buying or leasing a car's transaction is a pain in the neck. Spending hours in the dealership could be very tiring and torturing. Thanks Denise! you make this pain as least as possible. You have proved yourself a trust worthy person by getting the job done instead of some unnecessary tirade. This is the second time having this pleasant experience with you. Thank you Denise! More

Unbeatable service come with a price The service is just perfect and Rusnak would get 5 stars if it wasn't for the price. If anybody can explain that changing 8 sparking plugs takes 2h3 The service is just perfect and Rusnak would get 5 stars if it wasn't for the price. If anybody can explain that changing 8 sparking plugs takes 2h36min and costs $700, please let know. Arcadia is considered as a luxury residence area and it is. Does this have to do anything with Rusnak pricing strategy? Who knows? That aside, Ophelia Wang is doing a great job as does Phillip Yang with whom we dealt recently for the purchase of a new Mercedes. More

Happy customers again My wife and I wanted to change our 2018 GLC 350e hybrid plug-in, It was a lease from this dealer and we were worried that we might not be able to jus My wife and I wanted to change our 2018 GLC 350e hybrid plug-in, It was a lease from this dealer and we were worried that we might not be able to just trade it in for a larger SUV. We decided to get in-touch with William Ho. He always helped us out in the past with Andre V. - our former sales agent. Luckily, he remembered us even just from a phone call. He didn't waste out time. We went to the dealership and Andy Lok also assisted us, We fell in love with the GLE 550e 4matic hybrid plug-in. On our second visit with William Ho, we were able to bring home the GLE 550e 4matic hybrid plug-in. It made us happy customers again as we got a good deal and a larger SUV. We were already happy with the technology of the GLC hybrid plug-in, however, with the GLE 550e, we got a larger SUV and we liked the interior features it had and more... Andy Lok also took care of us when we test drove the SUV and tried to educate us more on the other features of the GLE 550e. Andy Tan from the Finance dept. also explained the lease documents very thoroughly. The whole process went on smoothly. We received excellent service from William Ho, Andy Lok, and Andy Tan. Indeed, a great and happy experience from Mercedes Benz of Arcadia. William Ho - you are the best! More

Best salesperson ever! So kind and so professional! Bo as my salesperson did such a wonderful job and help me got my favorite car. He is the best salesperson ever i met! So kind and so professional! I w Bo as my salesperson did such a wonderful job and help me got my favorite car. He is the best salesperson ever i met! So kind and so professional! I would definitely recommend my friends and family get a car from him! More

Great service, great advice, great price. Did everythibpngp Received very honest advice, service and price. On delivery, spent two hours teaching me to use technology. Brian Beatt is very knowledgeable and o Received very honest advice, service and price. On delivery, spent two hours teaching me to use technology. Brian Beatt is very knowledgeable and objective. Great practical advice. More

Outstanding and mindblowing service !!!! Before writing this review for Katrin. I am searching is there any star beyond 5 because she’s such a amazing person. I have bought Mercedes C 300 las Before writing this review for Katrin. I am searching is there any star beyond 5 because she’s such a amazing person. I have bought Mercedes C 300 last week. She have done stupendous job and she’s so friendly and cool in Nature. The first and top most priority for sales person is to listen the customer what they really need. She have done to the core of it. When I have explained my expectation , she understood and tried to get me the best deal of it. She have kept on talking to the manager for the maximum one! She explained about the 2019 model really very well. Moreover she’s too good at driving. She has in depth knowledge about the car and features. I have to give big kudos for that. When customer is coming they are expecting what’s new from the previous mode and other manufacture car model. She’s so caring with us which we can’t expect from all the sales person. She’s so unique. Finally she got me the best deal!! Thank you so much kat!! She have done all the set up for my car before taking it out for delivery. She have explained all the new features from the scratch!! I would highly recommend to all the customer to go and meet Kat in Arcadia Mercedes showroom . Thanks a ton for the outstanding amazing incredible job Kat!! You are more like a part of our family. A long way to go in your both personal and career side !! Once again thank you so much !! (ich danke dir sehr) More

Stacy Yee Stacy is very kind, patient and professional, very happy service experience with her. She answered me many questions about my car and also given me so Stacy is very kind, patient and professional, very happy service experience with her. She answered me many questions about my car and also given me some suggestions. Many thanks to Stacy. More

Excellent experience! P.J. Nan was very professional. This was my first time to lease a car, and it was difficult due to the lack of credit history. P.J. was very helpful and professional, he helped me le This was my first time to lease a car, and it was difficult due to the lack of credit history. P.J. was very helpful and professional, he helped me leasing my car successfully, and offered me a very good deal at the same time. In addition, he taught me things to pay attention to increase my credit. I will definitely recommend P.J. to my friends. More