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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,108 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,108 reviews

April 05, 2019

Excellent experience! P.J. Nan was very professional. This was my first time to lease a car, and it was difficult due to the lack of credit history. P.J. was very helpful and professional, he helped me le More

by kellyzhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P.J. Nan
Apr 18, 2019 -

Mercedes-Benz of Arcadia responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2019

Customer Sevice Advisor Mr Joseph Yu is excellent Mechanical work was good and detail. The service advisor Joseph Yu was very professional, helpful and nice. I will recommend to my family and friends More

by lolatong777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Apr 18, 2019 -

Mercedes-Benz of Arcadia responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2019

Excellent customer experience Thanks again for the best customer service from the sales team at Rusnak Arcadia. Thanks Scott Hong, Sylvia Miranda, and Andrei Kokhno for always goin More

by JasCam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrei Kokhno, Sylvia Miranda
Apr 18, 2019 -

Mercedes-Benz of Arcadia responded

Thank you for sharing such positive feedback about our team! We hope to see you again in the future. -Huy Nguyen, General Manager

March 29, 2019

Great Services are very good, Peter is very nice. I will recommend it to my friends. I hope it will always be good. Thank you so much More

by Christy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Liew
Apr 01, 2019 -

Mercedes-Benz of Arcadia responded

Hello there! We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day! -Huy Nguyen, General Manager

March 27, 2019

Andrei This is my first time going into Mercedes and purchasing a luxury car. Andrei is the most efficient, honest and made my first experience soo easy and More

by Melinda hilal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Rodriquez, Andrei Kokhno
Apr 01, 2019 -

Mercedes-Benz of Arcadia responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! -Huy Nguyen, General Manager

March 25, 2019

Exceptional Experience!!!!! Kat's unparalleled quality service is the only reason I willingly drive an hour from West Hills to Arcadia to lease a car. Kat is genuine and patient More

by MFaraji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Mercedes-Benz of Arcadia responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Have a great day! -Huy Nguyen, General Manager

March 25, 2019

Superb Service Wonderful service from the time I arrived until I picked up my car. Friendly, efficient and went out of the way to meet all needs. More

by GWPro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Mercedes-Benz of Arcadia responded

Hello there! We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day! -Huy Nguyen, General Manager

March 25, 2019

Excellent Service Although we didn't end up buying a car this time around, Denise still took the time to explain the features a of the new Mercedes Benz A class and the More

by Mupak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Apr 01, 2019 -

Mercedes-Benz of Arcadia responded

Hello there! We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day! -Huy Nguyen, General Manager

March 24, 2019

Quick and easy I love this dealership. The service advisor understood the problems and got me in and out very quickly. The vehicle was repaired, washed and vacuumed More

by Alexlui
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ophelia Wang-Le Blanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Mercedes-Benz of Arcadia responded

Hello, thank you for your kind words on this review! We're so happy we were able to help you out! Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! -Huy Nguyen

March 22, 2019

Professional staff. Nice and inviting dealership. My new car was called for a light recall service. From the time I called to make an appointment till the time I picked up my car, everything went li More

by Gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tone
Mar 26, 2019 -

Mercedes-Benz of Arcadia responded

Hi there! We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! If you have any further needs, please give us a call. We're always happy to help! - Huy Nguyen

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