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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,117 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,117 reviews

February 15, 2019

Wonderful experience with professional export team This my 4th buraches from Rusnk Arcadia It was so nice to make this hard deal sencice the car was not available but they did found one as I wish T More

by Remon gandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanna Rodriquez, Khaled Gawad
Feb 28, 2019 -

Mercedes-Benz of Arcadia responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! - Huy Nguyen, Sales Manager

February 14, 2019

Everything Was Fine Wasn’t there to see them working... hope they did everything well. The car is currently operating magnificently. Me. Edwards was polite and attentive More

by charioteer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tan, Brian Edwards
Feb 28, 2019 -

Mercedes-Benz of Arcadia responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Huy Nguyen, Sales Manager

February 11, 2019

Good service Good and friendly sevice, I like the service person speaks my language , easy to make appointment . If ready needs to improve, maybe some snacks at b More

by Lan1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Mercedes-Benz of Arcadia responded

We're glad to hear you found our staff was so knowledgeable and helpful! We truly appreciate your feedback. Feel free to reach out to us if you need anything. Have a wonderful day. - Huy Nguyen, Sales Manager

February 08, 2019

Wonderful experience Really love my car, Bo is fantastic sales person, I would recommend people to come buy the car from him. I will lovely to buy another one from him. More

by JackXu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Mercedes-Benz of Arcadia responded

We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day. - Huy Nguyen, Sales Manager

February 06, 2019

Awesome service When I went that day, I was really just shopping... but ended up driving away in my new baby. After being rejected by another brand, I really didn’t t More

by VkyValentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hwang, Ken Lau
Feb 22, 2019 -

Mercedes-Benz of Arcadia responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Huy Nguyen, Sales Manager

February 05, 2019

Amazing attention to detail I arrived for my service appointment, and was treated alike a king. The car was serviced and returned to me ahead of schedule. I was informed every More

by Big John Pasadena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Feb 22, 2019 -

Mercedes-Benz of Arcadia responded

Hello, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon! - Huy Nguyen, Sales Manager

February 05, 2019

Excellent Service by Rebecca So I have been serviced in Rusnak by Rebecca So more than 20 years. I always wonder how can she always provide a VERY EXCELLENT service to the customer! More

by ericfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Liew, Rebecca So
Feb 22, 2019 -

Mercedes-Benz of Arcadia responded

Hi, we really appreciate your positive review! Thank you so much again for your feedback! We hope you have a great day! - Huy Nguyen, Sales Manager

February 02, 2019

Great experience Had a wonderful sales rep. Listened to my needs. Showed me options. Love my new car and really appreciate all she did, I would recommend her to anyone More

by RitaB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tan, Denise Justice
Feb 14, 2019 -

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Huy Nguyen, Sales Manager

February 01, 2019

Top Experience Kat was top notch from start to finish. She listened to my needs and found me the car I wanted right away. The deal sealer was the fact that no other More

by Jason A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanna Rodriquez
Feb 14, 2019 -

Mercedes-Benz of Arcadia responded

Hello, Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do! - Huy Nguyen, Sales Manager

January 31, 2019

Fast, Friendly, and Reasonable I bought my first GLC300 from Rusnak Arcadia and it was a fast, friendly, and reasonably priced experience. I did research online and found the best d More

by isabellawong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Mercedes-Benz of Arcadia responded

Hello, we're glad to hear you enjoyed your visit. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! - Huy Nguyen, Sales Manager

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