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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,115 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,115 reviews

November 21, 2018

Great Service I always take my Mercedes to Arcadia for service. Never disappointed. They always try their best to accommodate my request. They have a new office whi More

by David S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca So
Nov 28, 2018 -

Mercedes-Benz of Arcadia responded

I'm glad to hear you like the new office! Thank you for the 5-star rating. - Huy Nguyen, Customer Service Manager

November 18, 2018

The only place to buy a Mercedes I love my sales person Denise Justice. She cares and helped me with the 2 cars i least in the past.. Remarkable woman . I have bought 3 cars from More

by Rosita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice, Brian Edwards
Nov 28, 2018 -

Mercedes-Benz of Arcadia responded

Denise is pretty remarkable, and we are happy to hear you were treated like family! We are here for you when you need us, and we truly appreciate this great review! - Huy Nguyen, Customer Service Manager

November 16, 2018

Smooth! Andre is the absolute best. Extremely professional, knowledgeable and made the experience personal and tailored to my needs. My expectations were over More

by C0le44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Nov 28, 2018 -

Mercedes-Benz of Arcadia responded

We are estatic that you love your new vehicle! Enjoy your new GLC, and thanks for this amazing review! - Huy Nguyen, Customer Service Manager

November 13, 2018

Service The department runs like a well oiled machine. The process of dropping of my car, was very quick and easy. I had an Uber there within 10 minutes of ge More

by matheem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Nov 28, 2018 -

Mercedes-Benz of Arcadia responded

We are happy that your experience was enjoyable! We are here for all of your sales and service needs, and appreciate your business. Thanks for this great review! - Huy Nguyen, Customer Service Manager

November 13, 2018

Five stars Katrin has very good costumer services, plus she worked her way to get me a low APR.If you guys are thinking of buying a car at Rusnak Katrin is the p More

by Zumbazumba17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Mercedes-Benz of Arcadia responded

Katrin greatly appreaciates the positive feedback on your recent experience with us! We hope you enjoy your new vehicle, and look forward to your future business. Thanks for the review! - Huy Nguyen, Customer Service Manager

November 05, 2018

Outstanding car buying experience I have been involved in buying a lot of cars over the years and my experience with MB Arcadia is easily right at the top. They are very knowledgeable More

by MTB-Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Rodriquez, Andrei Kokhno, Denise Justice
Nov 16, 2018 -

Mercedes-Benz of Arcadia responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. - Huy Nguyen, Customer Service Manager

November 01, 2018

The best of the best Denise is the epitome of professionalism and sets the standard for what a luxury car-buying experience should be. There is no one better if you're in More

by Car Chick
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Nov 06, 2018 -

Mercedes-Benz of Arcadia responded

We're glad we can always provide a great experience. Thank you for taking the time to let us know! - Huy Nguyen, Customer Service Manager

October 31, 2018

Outstanding Service & Professionalism Denise spent at least 2 hours on the phone with me, because I am so type A and I wanted everything worked out before I even stepped in the dealership. More

by Pinky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Nov 06, 2018 -

Mercedes-Benz of Arcadia responded

Thank you for taking the time to write us such a great reveiw. We really appreciate it! - Huy Nguyen, Customer Service Manager

October 31, 2018

great customer service the service is great. was on time and was able to get a loan car when my car is in service. Yohan is friendly and professional More

by Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Mercedes-Benz of Arcadia responded

We love hearing feedback like this! Thank you for the amazing review!- Huy Nguyen, Customer Service Manager

October 30, 2018

Good service experience The service department is wonderful, and sales are very friendly. Overall Mercedes-Benz of Arcadia is excellent place. Brian Edwards from service depa More

by alicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Voglezon, Brian Edwards
Nov 06, 2018 -

Mercedes-Benz of Arcadia responded

We're glad we can always provide a great experience. Thank you for taking the time to let us know! - Huy Nguyen, Customer Service Manager

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