Mercedes-Benz of Arcadia

Robert is the best service manager Rusnak could have. Robert always makes sure the customer is well informed in the work to be done to their vehicle. He's the only reason i return my Mercedes to Rusnak f Robert always makes sure the customer is well informed in the work to be done to their vehicle. He's the only reason i return my Mercedes to Rusnak for service. Without Robert, I'd take my car to a local licensed Mercedes body shop. More

David is great! David, Jon and Andy did a great job assisting me! David also helped me get a great deal! And he is always willing to answer my questions about my C250 David, Jon and Andy did a great job assisting me! David also helped me get a great deal! And he is always willing to answer my questions about my C250 after the purchase. More

Leased my 1st Luxury Car!!! Too much great things to say!!!! I love my 2016 CLA250!!!! The dealership not only helped me get a deal that fit my budget and life style. I was in ne Too much great things to say!!!! I love my 2016 CLA250!!!! The dealership not only helped me get a deal that fit my budget and life style. I was in need of a better ins company and so they assited me in finding a better price over my current policy. Thanks Michael and crew! More

Go See Andrei K! A 5 star experience at Rusnak Arcadia thanks to our amazing salesperson, Andrei Kokhno. I have been working with Andrei for about a month and a hal A 5 star experience at Rusnak Arcadia thanks to our amazing salesperson, Andrei Kokhno. I have been working with Andrei for about a month and a half searching for the perfect vehicle. When the vehicle became available, it was the smoothest transaction possible. We were In and out in a couple of hours and wifey has a brand new GLC! Andrei is honest, to the point, and a true professional. It was very easy to communicate with him via cals and text. He gave me pricing other local dealerships couldn't touch. Great experience overall with everyone at the dealership, but especially, Andrei. We will be back to Rusnak Arcadia. Well worth the drive from Encino. Go see the Russian guy, Andrei! More

Great experience , Hovsep Hovsepian gave me what I was looking for without hassle. I will recommend him to my friends and associates for future transactions. , Hovsep Hovsepian gave me what I was looking for without hassle. I will recommend him to my friends and associates for future transactions. More

Great Experience at Rusnak Arcadia Everything was fine as it always is. The staff is always very helpful and concerned about the problems presented. I would highly recommend this de Everything was fine as it always is. The staff is always very helpful and concerned about the problems presented. I would highly recommend this dealership to any Mercedes owner. More

Third time at Rusnak Arcadia I have been to this dealer three times. I really like the car buying experience here - it is much different from say, a VW dealership. I think they ar I have been to this dealer three times. I really like the car buying experience here - it is much different from say, a VW dealership. I think they are more courteous and I don't feel like I'm getting the typical "car salesman" smarminess. More

Top of the line! l was very pleased with the entire experience! I was offered a loaner while mine was being worked on but did not need one this time. l was very pleased with the entire experience! I was offered a loaner while mine was being worked on but did not need one this time. More

Tire replacement Brian in the service department is awesome! He is always careful to detail, explains all the service preformed on my vehicle, answers all my questio Brian in the service department is awesome! He is always careful to detail, explains all the service preformed on my vehicle, answers all my questions to my satisfaction. One of my tires needed replacing, the service team squeezed me in last minute I was in and out within an hour. Brian Edwards attention is what brings me back to Arcadia Rusnak, he always goes above and beyond for his customers. The service department is always friendly and courteous. I do have 2 complaints 1.The waiting lounge is disappointing-hopefully there will be more detail and attention in the new construction. 2. There was a constant, annoying, low battery "beep" in the waiting lounge I ask the receptionist to do something about it, she mumbled she would look into it, but I she never returned and nothing was done. I looked for her and asked her what she was going to do about the noise, she said she couldn't do anything about it. I believe a simple call to the alarm system would have been the solution. Sometimes employees need to know they can think outside of the box. I cannot wait to see the new facilities, I expect them to be up to Mercedes Benz standard and nothing less. More