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Mercedes-Benz of Arcadia

Arcadia, CA

4.9
1,026 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,026 reviews

February 16, 2016

Very professional and friendly sales staff Scott Hong was great. He knew the cars, he knew how to work out a great deal for me on price. It was as pain free and enjoyable a car buying experie More

by WEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2016 -

Mercedes-Benz of Arcadia responded

Wen, we are so happy to hear that Scott provided you with excellent and informed customer service. Thank you for the great review, and for recognizing Scott! Enjoy your new car! - Huy Nguyen, Customer Service Manager

February 08, 2016

Replaced front brakes Great service with Clifton!! Having a nice experience fixing my C250 brakes pad wear. Friendly and quick service to check my car. Really helpful to m More

by helen28chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Hus
Feb 19, 2016 -

Mercedes-Benz of Arcadia responded

Helen, we are happy you had a great service experience with Clifton! Thank you for the excellent review, and thank you for recognizing Clifton. -Mike Marsh, Service Manager

February 06, 2016

Excellent as always Prompt, courteous and competent service. Brian is the easiest and best automobile service rep. I've ever worked with, The work was done on time and as More

by Geno52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
Feb 09, 2016 -

Mercedes-Benz of Arcadia responded

Thank you for the great review, and thank you for recognizing Bian. We are so glad that he was able to make your experience with us quick and easy! Thank you in advance for recommending us! -Rusnak/Arcadia Management

January 31, 2016

GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1 Great service. Friendly and helpful customer reps. Prompt service. Quick emails with documentation. I can't say more about how pleasant this was. I More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tan
Feb 02, 2016 -

Mercedes-Benz of Arcadia responded

Chuck, we are glad you received prompt and attentive service! I apologize for the word limit requirement, it is a DealerRater policy, and unfortunately out of our control. Thank you for taking the time to write this review, we truly value your feedback! -Rusnak/Arcadia Management

January 30, 2016

Used car shopping. Micheal Nite did a great job in helping my wife and I when we got there. He was very understanding and did not pressure us. He gave us all the inform More

by Vincent1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Nite
Feb 02, 2016 -

Mercedes-Benz of Arcadia responded

Vincent, congrats on the new Mercedes! Thank you for recognizing Michael and for the stellar review! Enjoy your car! -Rusnak/Arcadia Management

January 27, 2016

Great Experience All Around Just picked up my second leased Mercedes from them. Love working w/ Denise Justice over there. Super friendly, very thorough w/ the details & very eas More

by Fanman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2016 -

Mercedes-Benz of Arcadia responded

We are so happy you had a top notch experience with us! Denise is a great team member and she will love reading your review. Thank you, and enjoy your beautiful Mercedes!-Rusnak/Arcadia Management

January 22, 2016

Excellence From the moment I informed the dealership my car is being towed, till the moment I drove my car off the lot I was very impress with the high level of More

by rcor34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rodgers, Mike Marsh, Randy
Feb 01, 2016 -

Mercedes-Benz of Arcadia responded

Thank you for recognizing Robert. We are happy that you received excellent custoemr service, and that you felt he took care of you! Thank you for the excellent review.- Rusnak/Arcadia Management

January 16, 2016

Amazing help He helped us go through many cars until we found the perfect car and when we bought it he was very patient also he graves us a good deal. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Khaled Gawad
Jan 21, 2016 -

Mercedes-Benz of Arcadia responded

Kevin, we are so happy you found the perfect car, and we are happy that you had a great experience! Thank you for the review!- Rusnak/Arcadia Management

January 16, 2016

great attended quickly, finished service order in less than 10 minute.shuttle service was much improved from last visit in term of timely manner. update s More

by poky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ophelia wang
Jan 21, 2016 -

Mercedes-Benz of Arcadia responded

Thank you for the valuable feedback, we are always working hard to make our dealership better and better! We are glad you had a great overall experience with us! - Rusnak/Arcadia Management

January 07, 2016

Honest straightforward and prompt The sales team was very helpful and prompt to respond to my pricing requests. They did their best to match the best offers I received from other deal More

by Lchen818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca So
Jan 14, 2016 -

Mercedes-Benz of Arcadia responded

We are happy that our sales and finance team provided you with excellent service! We hope you enjoy your new car, and thank you for the review! - Rusnak/Arcadia Management

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