Mercedes-Benz of Arcadia

Perfect Customer Service by Andre Voglezon I am working in Encino, California. So initially, I decided to lease a Mercedes from the Mercedes-Benz Encino, and the service there was in one word h I am working in Encino, California. So initially, I decided to lease a Mercedes from the Mercedes-Benz Encino, and the service there was in one word horrible. Then I decided to call other dealerships to find a good deal. When I called Rusnak/Arcadia, Andre Voglezon answered the call, and promised to get back to me quickly with a great deal. He really called me back soon, and gave me the best deal I could imagine. To my request whether that was serious he told me, "I'm not the type of a dealers who don't keep their words. Whatever I tell you is the truth, and I will keep my promise." He was so convincing that I immediately started driving to their direction. When I got to Rusnak/Arcadia (after driving many miles), I was surprised how Andre met me very professionally in front of the dealership, and immediately pointed to the car he was talking about. The car was beautiful and armed with all the requirements I had asked for; moreover, it was already washed and reserved for me so that nobody else could take it. Then they finished the paperwork (which they had already started to prepare before even I arrived) - as soon as possible - with the best price and terms I could get in any other dealership in California. In short: great service, professional attitude, unbelievable prices, and the best experience I ever had with a car dealership. Thank you so much Andre! More

Excellent Experience Oscar had fantastic customer service from beginning to end. He made the whole process very easy and made me feel comfortable the whole way through. He Oscar had fantastic customer service from beginning to end. He made the whole process very easy and made me feel comfortable the whole way through. He took the time to make sure I was satisfied with my choices. Pleasant experience overall. More

Great buying experience provided by David Leung Shopped around the area and found Rusnak / David L. gave the best price. The customer service was top of the line. It was very professional and fast. Shopped around the area and found Rusnak / David L. gave the best price. The customer service was top of the line. It was very professional and fast. I would recommend David / Rusnak to all my friends & family. More

Great deals and terrific service Came to help have my parents car serviced and decided to throw around thebidea of getting one myself. This isnt my first car in purchase so i knew wha Came to help have my parents car serviced and decided to throw around thebidea of getting one myself. This isnt my first car in purchase so i knew what good and bad service is like and from begining to end the group at rusnak including Michael in sales were wonderful. They earned my business proefessionly and fairly and will have my future business More

Great Customer Service I have been buying cars with PJ. He away give us great service. He give my all the information and finance information so I can make the best purch I have been buying cars with PJ. He away give us great service. He give my all the information and finance information so I can make the best purchasing decision. More

Excellent experience renewing my lease The best experience ever! Super! People are so nice. I have started recommending this place in my friends circle. The whole process was very effic The best experience ever! Super! People are so nice. I have started recommending this place in my friends circle. The whole process was very efficient, too. More

The Best service I want to thank and congratulate everyone for their great service but especially to John Mongomeryas the best sales man And Brian Edwards excellent I want to thank and congratulate everyone for their great service but especially to John Mongomeryas the best sales man And Brian Edwards excellent service person . Our family is very happy to do business with you. Thank You More

Service Visit Even though I was not pleased with Mercedes warranty coverage, I cannot say enough about Stacy Yee. She went over and beyond in providing service to m Even though I was not pleased with Mercedes warranty coverage, I cannot say enough about Stacy Yee. She went over and beyond in providing service to me. More

good service she is very nice and give us a very good deal, and find us very good car for my wife, she like is very much ..hope you guys serve better than sales th she is very nice and give us a very good deal, and find us very good car for my wife, she like is very much ..hope you guys serve better than sales thank you More

Peter Liew provides amazing customer serview During Thanksgiving week, my husband and I decided to purchase our first Mercedes, we went to Rusnak in Arcadia after visiting several other dealers. During Thanksgiving week, my husband and I decided to purchase our first Mercedes, we went to Rusnak in Arcadia after visiting several other dealers. We were greeted by Angel who was very nice and showed us around, best part was that she not pushy at all. She then introduced us to Peter Liew who was not only very helpful but extremely knowledgeable in all things Mercedes. After deciding on a car Peter and us started to negotiate, he was very accommodating to our budget. Peter Liew really understands what people need and want in regards to service and delivers it with excellence. We are thinking on buying another car in the next 6 months and without a doubt our first call will be to Peter Liew. More