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Mercedes-Benz of Arcadia - Service Center
Arcadia, CA
234 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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234 Reviews of Mercedes-Benz of Arcadia - Service Center
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March 28, 2020
Came to pick up and deliver the car. Good notice. Prompt. Friendly people. They remember us. Good records. Expensive but service is worth it. Recommend. Prompt. Friendly people. They remember us. Good records. Expensive but service is worth it. Recommend. More
by solson2468
Employees Worked With
Helpful March 25, 2020
Ophelia is the best always on top of things and very creative, experienced and knowledgable...I’m buying another Benz just so She can help me with the service! creative, experienced and knowledgable...I’m buying another Benz just so She can help me with the service! More
by Tommy
Employees Worked With
March 19, 2020
Perry is the best service advisor period!!!He is very pleasant and knowledgeable, he should be service manager! He reflects very well on your dealer! pleasant and knowledgeable, he should be service manager! He reflects very well on your dealer! More
by Jorge
Employees Worked With
March 03, 2020
Stacy is an exceptional representative for you and has taken good care of us for many Many years They work performed has always been very satisfactory taken good care of us for many Many years They work performed has always been very satisfactory More
by fwj2
February 27, 2020
Excellent service Service is great, professional and efficient. Nice waiting area and shuttle service if needed. David Gomez took great care of me service issues and k Service is great, professional and efficient. Nice waiting area and shuttle service if needed. David Gomez took great care of me service issues and kept me informed at all stages. Very helpful and professional. More
by Gary
Employees Worked With
David Gomez, Brian Edwards
February 15, 2020
Ophilia Wang and Alex Flores were both outstanding ! Definitely will recommend this dealership because of their outstanding customer care and services ! I love how my vehicle was always delivered as th Definitely will recommend this dealership because of their outstanding customer care and services ! I love how my vehicle was always delivered as the time was promised by my advisor! Thanks again More
by Prada lover
Employees Worked With
February 14, 2020
Poor customer service Their goal is to make as profit by any means, however they lack providing proper customer service. They are forgetting that the customer brings bus Their goal is to make as profit by any means, however they lack providing proper customer service. They are forgetting that the customer brings business to them. More
by armen beg
Employees Worked With
Rebecca So
February 09, 2020
Service representative was professional timely and answered all questions I needed know. I am very happy that my car is driving again in an excellent condition. Thank you for the great service! answered all questions I needed know. I am very happy that my car is driving again in an excellent condition. Thank you for the great service! More
by Ewatlopez
Employees Worked With
January 27, 2020
Rebecca has been exceptional as usual, first time I went there was because it was the closest One to my home, I moved 20 miles away and I’m still going to Mercedes of Arcadia. there was because it was the closest One to my home, I moved 20 miles away and I’m still going to Mercedes of Arcadia. More
by Greg
Employees Worked With
Rebecca So
January 25, 2020
Always efficient and super-courteous.Car is ready when Always efficient and super-courteous. Car is ready when they say it is Employees are clearly empowered to provide great customer service Car comes Always efficient and super-courteous. Car is ready when they say it is Employees are clearly empowered to provide great customer service Car comes back super clean More
by brentcallinicos
Employees Worked With
Joseph Yu
