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Mercedes Benz of Athens
Watkinsville, GA
205 Reviews
At Mercedes-Benz of Athens, our priority is taking care of our Bogart, Winterville, Watkinsville, Lake Oconee, and Monroe neighbors with our award-winning service. We’ve made it our mission to provide the widest selection of quality vehicles, top-notch repair and maintenance service, and easy, affordable financing to every client, every day. From the moment you walk through our door, we are committed to building a relationship that will last a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 205 reviews
December 17, 2019
Excellent service, amazing staff, they truly care about your personal experience and do everything they can to make it perfect. Only serviced what needed to be fixed and even ordered a replacement part for your personal experience and do everything they can to make it perfect. Only serviced what needed to be fixed and even ordered a replacement part for me which made everything super easy! More
by Elsaevans98
Employees Worked With
Helpful December 14, 2019
I had excellent service They come and get my car and leave me a courtesy car. That is 50 miles away. They service it and bring it back clean. They come and get my car and leave me a courtesy car. That is 50 miles away. They service it and bring it back clean. More
by tylerak
November 18, 2019
My firsr service visit. Shane McCarty, Great Service Rep., explain the service and the need for other needs for my GLE350. I'm very pleased with the service with Mercedes Ben Shane McCarty, Great Service Rep., explain the service and the need for other needs for my GLE350. I'm very pleased with the service with Mercedes Benz of Athens, I worth driving little more and have a great service. Rmonti More
by Rmonti
Employees Worked With
November 15, 2019
Battery was hit or miss on starting the car. Shane did his usual stellar job, making sure that I didn't get stuck with a dead battery. He gave me advice on getting roadside assistance which was Shane did his usual stellar job, making sure that I didn't get stuck with a dead battery. He gave me advice on getting roadside assistance which was very prompt. More
by Old Retired Guy
Employees Worked With
November 13, 2019
The sales process was Great. Michael Longwell was fantastic. Exceptional. Answered every question, followed up on everything. Highly recommend. So easy Thanks. Michael J Finch fantastic. Exceptional. Answered every question, followed up on everything. Highly recommend. So easy Thanks. Michael J Finch More
by mcjfinch
Employees Worked With
Michael Longwell, sales. 5 Stars, James Braxton III
November 11, 2019
Service dept. is 2nd to none. Shane and Sam keep you posted every step of the way. Truly exceptional customer service provided by a considerate staff. on a 10 scale they are an 1 Shane and Sam keep you posted every step of the way. Truly exceptional customer service provided by a considerate staff. on a 10 scale they are an 11. More
by OJAMESMAY
Employees Worked With
November 11, 2019
Excellent Service My Mercedes was picked up at my work place then delivered back to me after servicing. Sam Escobar kept me updated about the progress via text message My Mercedes was picked up at my work place then delivered back to me after servicing. Sam Escobar kept me updated about the progress via text messages. Highly recommend this dealership. More
by jerryfranklin
Employees Worked With
November 10, 2019
Alex made the sales process seamless . He provided me with the best pricing, and service during and after the sale. I will definitely recommend him and the rest of the team. with the best pricing, and service during and after the sale. I will definitely recommend him and the rest of the team. More
by stesco
November 03, 2019
Excellent service and customer care; well-done. Excellent customer care. The customer care person was receptive and respectful. Service promptly performed and car cleaned . Snacks and drinks (hot an Excellent customer care. The customer care person was receptive and respectful. Service promptly performed and car cleaned . Snacks and drinks (hot and cold ) are available in the waiting area, The dealership is a state of the art; presentable. More
by John Baiyewu
November 02, 2019
Excellent Alex gave us his full attention and help in deciding on a car. Found what we were looking for. We couldn’t be happier with a dealership! Alex gave us his full attention and help in deciding on a car. Found what we were looking for. We couldn’t be happier with a dealership! More
by Lisa
