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Mercedes-Benz of Atlanta Northeast
Duluth, GA
2,050 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,050 reviews
July 25, 2015
Exceeded All Expectations I would like to recognize Lonnie McNear for continuing to exceed my expectations. Lonnie and I have history as we collaborated on my first Atlanta Cla I would like to recognize Lonnie McNear for continuing to exceed my expectations. Lonnie and I have history as we collaborated on my first Atlanta Classic vehicle many years. Recently, I visited Atlanta Classic to window-shop; but ended up leaving with a new 2015 E550 – so much for window-shopping :-) I attribute the vehicle sale to Lonnie’s attention to my vehicle requirements and his excellent sales skills. Nonetheless, it was win-win scenario in that Atlanta Classic sold me a beautiful vehicle and I was able to reunite with an outstanding salesperson/friend, who I greatly respect. Well done Lonnie – keep up the awesome work!!! I look forward to the next vehicle sale. More
by Dennis Revels
July 24, 2015
Very kind and knowledgeable Sales Person I purchased my first Mercedes a GLK350 from Atlanta Classic Cars and I had one of the best car experience. My sales person David Windholz and he was v I purchased my first Mercedes a GLK350 from Atlanta Classic Cars and I had one of the best car experience. My sales person David Windholz and he was very kind from the beginning to the end. He took the time to go step by step on how to operate the car and all the gadgets that come along with it because I had no clue. He knew that car inside and out. He even sent me “how to videos” after I purchased the car just in case I forgot how to perform some of the updates like syncing up my garage door opener. This extra step in purchasing my car was what I appreciated the most. David was very kind and knowledgeable which made my car buying experience one to remember and I will return in the years to come! Thanks from one happy customer who loves her new car! More
by darking
Employees Worked With
David Windholz
July 24, 2015
Experience All aspects of the dealership are great. In particular , sales associate, Tony Roman , for advice and car care, not only at delivery but also for as All aspects of the dealership are great. In particular , sales associate, Tony Roman , for advice and car care, not only at delivery but also for as long as I own the car. I am lucky to always be able to turn to him. More
by Effort
July 23, 2015
Excellent Service! Excellent service when leasing the GLA 250! I definitely recommend working with Danny Kim. Professional, knowledgeable, and experienced in his field. Excellent service when leasing the GLA 250! I definitely recommend working with Danny Kim. Professional, knowledgeable, and experienced in his field. You can always trust him to give you great recommendations, and his service will exceed expectations. More
by SK
Employees Worked With
July 22, 2015
Amazing experience... Very impressed I came in to look at cars and just get some ideas since my mom purchased her car from this dealership with Greg 3 years ago but I left with a new car! I came in to look at cars and just get some ideas since my mom purchased her car from this dealership with Greg 3 years ago but I left with a new car! Greg was amazing and super helpful, the dealership staff was very pleasant and a pleasure to work with! If your thinking of getting a new car this Is the place and Greg R is your guy! Thank you More
by Bonita2286
July 16, 2015
Exceptional customer service and wonderful experience! I was very pleased with my recent new lease on a C250 from Atlanta classic Cars. My salesman David Phillips was able to work some magic to get me int I was very pleased with my recent new lease on a C250 from Atlanta classic Cars. My salesman David Phillips was able to work some magic to get me into it after returning the E350 I enjoyed for over 2 and a half years. I didn't think when I arrived at the dealership that I would be able to leave in a new car, since my financial situation took a slight (temporary) turn for the worse. But thanks to David Phillips and the nice people at Atlanta classic Cars, I am a very happy customer and hope to always drive a nice, classy Mercedes from Atlanta classic Cars. Kameron Cultice 7/15/15 More
by kcultice
Employees Worked With
July 14, 2015
Horrible Experience followed up by defensive Owner I had an awful experience with John C. Sageder, who was a bully, rude and offensive to me, a customer. John is a terrible excuse for a manager. My ca I had an awful experience with John C. Sageder, who was a bully, rude and offensive to me, a customer. John is a terrible excuse for a manager. My car was damaged while in the care of the Collision Center and John refused to listen to me as a customer. He was allowed to talk down to me, and tell me what they were not going to do. He was support by the owner, Joanna Ellis. When Ms. Ellis called me she stated that she stood by her manager and supported his decision. What type of owner of a renowned company would support an employee and allow them to degrade and abuse a customer? I have totally lost respect for this corporation. I have been a member of the Mercedes Benz family since 2002 and never had an experience such as this. I guess when you have a lot of customers, customer service is not at the top of the priority list. In business we must never forget that without the support of our customer we would not be able to own, operate, or be an employee and have a successful business without the customers patronizing the business. Ray Kroc said it best, " If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours". More
by Concerned Consumer
Employees Worked With
John Sageder, Joanna Ellis
July 13, 2015
preowned ACC has top notch service and state of the art facilities. I am always treated with respect and provided with excellent service.That will be the only ACC has top notch service and state of the art facilities. I am always treated with respect and provided with excellent service.That will be the only Mercedes dealership that I'll use in the Atlanta Metro Area. More
by lagrille69
Employees Worked With
July 10, 2015
Great Service ACC has top notch service and state of the art facilities. I am always treated with respect and provided with excellent service. They always go abov ACC has top notch service and state of the art facilities. I am always treated with respect and provided with excellent service. They always go above and beyond what is required of them. This is the only Mercedes dealership that I use in the Atlanta Metro Area. John Carter More
by jcarter1950
Employees Worked With
Bobby Waites
July 10, 2015
Great Experience My husband and I were impressed with Ben Ajani's professionalism and service when my husband was shopping for a Mercedes Benz vehicle recently. The en My husband and I were impressed with Ben Ajani's professionalism and service when my husband was shopping for a Mercedes Benz vehicle recently. The entire process went smoothly and we felt like we were in very good hands with him. He listened to our needs and we did not feel rushed or pressured into making a decision. My husband bought a C250 sports vehicle and we had such a great experience that I went back a couple of weeks later and bought one for myself as well. We also worked with Josh Rhea on the finance process on both occasions and he was very helpful, pleasant, and efficient with wrapping up the details. Coming from Hennessey Lexus after several years, I am confident that I will experience the same level of great service at ACC as I did there. More
by ANDREA-R
