
Mercedes-Benz of Atlanta Northeast
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Kim Harward Cates is by far the best service advisor I have ever worked with in my entire driving life. She is knowledgeable, prompt, and thorough. She keeps me informed with the progress of my vehicle have ever worked with in my entire driving life. She is knowledgeable, prompt, and thorough. She keeps me informed with the progress of my vehicle service, and I find her recommendations are spot on each time. I know there is a great team working with Kim. My sense is that they pride themselves on being able to track down any issue and solve it. I have never had to bring my vehicle back a second time to "re-fix" something. The entire experience at Atlanta Classic Cars is always pleasant and professional. More
Went in know exactly what I was looking for, but never expected the process to be so easy, pleasant and efficient! David was truly interested in my happiness with the car and my buying experience. I high expected the process to be so easy, pleasant and efficient! David was truly interested in my happiness with the car and my buying experience. I highly recommend Mercedes and even more so dealing with David! More
The personnel that I dealt with at this dealership were professional and courteous, and customer orientated. They answered any questions that I had and offered assistance after the sale. I would recommen professional and courteous, and customer orientated. They answered any questions that I had and offered assistance after the sale. I would recommend this dealership. More
Atlanta Classic Cars is a long way from where I live and despite the fact that there is another dealership very close to my residence, I choose to service all my cars here. I have been servicing my veh despite the fact that there is another dealership very close to my residence, I choose to service all my cars here. I have been servicing my vehicles here for the last 8 years solely because of the quality of my relationship with the service department. My advisor Ms. Cates knows these cars unlike any other and is a true pleasure to work with. This dealership gets it right each and every time. Great work! More
Called ahead to tell Greg that I wanted to look at a particular car. He had it washed and staged at the front of the dealership when we arrived. Spent a lot of time showing me the features and gave us particular car. He had it washed and staged at the front of the dealership when we arrived. Spent a lot of time showing me the features and gave us a route to take the car on a test drive. The whole experience was a great one. Even the financing and sales pitch for add ons was painless and low pressure. I have only one minor issue that came up after I returned home with the vehicle. The vehicle did not have the mesh wind curtain that goes between the headrests. I questioned this as the dealership but there was no offer to order and ship the part to me. Upon researching how to find one after I returned home I discovered that the wind screen is listed as a standard issue on the 2012 SLK 350. Since the vehicle is a "certified" Mercedes-Benz, I do not feel that I should have to pay a dealer to order and send me the standard part. It should have been provided as part of the certification process. More
He was very helpful and kind making the consumers feel comfortable. His explanations about the options and deals for getting a new vehicle were understandable and specific that eventually helped me to dec comfortable. His explanations about the options and deals for getting a new vehicle were understandable and specific that eventually helped me to decide on choosing the Mercedes-Benz car. Overall, he is a great sales consultant and a dealer, therefore I definitely would like to recommend him to other people who are seeking for the new vehicles and do business with this dealership again in the future. More
Best car buying experience I've had in a very, very long time. I felt relaxed working with David and everything went smooth. The Atlanta Classic team members were very professional yet family like. T long time. I felt relaxed working with David and everything went smooth. The Atlanta Classic team members were very professional yet family like. Thanks for taking such great care of me David. More
Kim is an excellent service advisor. She is always friendly, courteous and helpful. The quality of her customer service has always been excellent no matter how busy she is. It is refreshing to work wi friendly, courteous and helpful. The quality of her customer service has always been excellent no matter how busy she is. It is refreshing to work with Kim since she is always honest in her recommendations of the items that need to be repaired. She will say, "Wanda, this item is 911 or call me to schedule some time in the next few months to get it taken care of". So many places these days recommend service that is not really necessary just to increase their revenue. Kim has been providing great guidance and consultation to me over the past 9 years and thanks to her dedication and integrity, I will be coming back to Atlantic Classic Cars in the next few months to buy my next Mercedes. More
Kim is always awesome. Easy appointment and car was serviced and delivered on time exactly as promised. I will always recommend this dealership and Kim is the primary reason. serviced and delivered on time exactly as promised. I will always recommend this dealership and Kim is the primary reason. More
It was a very great experience with all the friendly staff. The dealership was very neat and organized. Customer service was very pleasant. We were offered beverages during our visit. There were plenty staff. The dealership was very neat and organized. Customer service was very pleasant. We were offered beverages during our visit. There were plenty of seats and magazines for the customers that were waiting. The dealership is in a beautiful location with highly selective used cars at affordable price range. Nick Karaca was very helpful and followed up on the customers. Thanks for your business. Joseph Koshy If you have any questions, please contact me at koshyhappy@yahoo.com More