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Mercedes-Benz of Atlanta Northeast
Duluth, GA
2,154 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,154 reviews
September 05, 2025
The environment was clean, inviting, friendly, and polite. There was a nice inventory to choose from. The staff seemed like they did not mind being there. polite. There was a nice inventory to choose from. The staff seemed like they did not mind being there. More
by Kaptain1911
Employees Worked With
September 04, 2025
I started visiting this dealership approx 3yrs ago and Angela Yeo has been my Rep since then. She has proven her dedication to providing excellent customer service and support. Great communication with fa Angela Yeo has been my Rep since then. She has proven her dedication to providing excellent customer service and support. Great communication with fast and reliable professional skills. Angela keeps me informed on repairs & costs including making sure that my car is ready within timely manner. Highly recommend Angela and also the dealership!! More
by COMMY
Employees Worked With
September 03, 2025
This our second time buying a Mercedes with Finn. All we had to do was call him up and he found what we were looking for to buy. He makes it an easy, comfortable experience. All we had to do was call him up and he found what we were looking for to buy. He makes it an easy, comfortable experience. More
by Link2ferg
September 01, 2025
I received excellent customer service from Mr. Nick Karaca of Mercedes Benz of Atlanta Northeast. Mr. Nick was very helpful and resourceful. He went above and beyond his duties in assisting me tow Nick Karaca of Mercedes Benz of Atlanta Northeast. Mr. Nick was very helpful and resourceful. He went above and beyond his duties in assisting me towards the purchase of the Van. Mr. Nick was very patient, kind, compassionate, and very caring. I actually went back to the Mercedes Benz of Atlanta Northeast to purchase the Van from them because of the excellent, sincere, and heartfelt customer service experience I received from Mr. Nick. He is a great asset to the company. I would definitely recommend purchasing Vehicles from this Center. More
by Bunmi Folarinde
Employees Worked With
September 01, 2025
Great working with Melissa. Great customer service. Continue checking out to confirm everything is working for me. Great customer service. Continue checking out to confirm everything is working for me. More
by Sonuorah
Employees Worked With
August 30, 2025
This is our second Mercedes and first from MB of Atlanta. We thought the overall Mercedes experience was above and beyond the other brands we had bought from, but Finn and MB of Atlanta was next level. Fin We thought the overall Mercedes experience was above and beyond the other brands we had bought from, but Finn and MB of Atlanta was next level. Finn listened, provided all the options that my wife was looking at, answered all our questions about the car, posed great questions to help her decide, and then made the purchase experience VERY easy. No pressure, no endless meeting with people to upsell add ons, and the entire process was completed in less than three hours from the time we got there until we drove off. Noah was also great on the delivery and training process. More
by mark.ledbetter
Employees Worked With
August 23, 2025
Excellent experience and no complaints. He listened and was able to deliver the car we wanted in a pleasant and quick time frame. We would come back. He listened and was able to deliver the car we wanted in a pleasant and quick time frame. We would come back. More
by Rd
Employees Worked With
August 21, 2025
Bait and Switch & Deceptive Sales Tactics I was told to come in for the best offer on TWO vehicles by the internet sales manager Kristen, but after spending over 2 hours in traffic round trip, I was off to come in for the best offer on TWO vehicles by the internet sales manager Kristen, but after spending over 2 hours in traffic round trip, I was offered just $2,196 off - a far cry from what was implied. I tried to negotiate $10,000 off both vehicles, but was told that $2,196 was the best they could do. Despite clearly stating I already had financing, Nick still pushed to run my credit. Later, the sales rep Nick called and accused me of playing games, asking for my best offer. I said what’s your best and was told I needed to tell them. I said somewhere between $2K and $8K, but needed to know what they could actually offer. Instead of giving a straight answer, he pressured me to name a number. I said $8K, and he texted back 3 mins later saying they couldn’t do that and their original offer still stood. I understand dealerships are trying to make money, but it’s best to be honest upfront. If the deal was only $1,098 off each vehicle, just say that over the phone and that you don’t have wiggle room. If $10k is too high state what you can do - by telling me over the phone vs having me drive 80 miles for foolishness. Instead, Kristin, the Internet Sales Manager, told me to come in for the best offer, which turned out to be a classic bait and switch. I felt misled and toyed with. I would not recommend this dealership to anyone looking for a transparent or respectful buying experience. Screenshots below to substantiate my claim. More
by Sophmane
Employees Worked With
August 17, 2025
You are charging too much on repairs and part price in the local market your price differs by 400 times the local market your price differs by 400 times More
by TSR
Employees Worked With
