Taylor Moore

I cannot say enough good things about this dealership and all their staff. Christy Hicks, my Service Advisor, is the best in the business. She’s always patient and looks out for the best interest of me, the all their staff. Christy Hicks, my Service Advisor, is the best in the business. She’s always patient and looks out for the best interest of me, the client. Top notch customer service all around. This is why I return to this dealership year after year. I’m loyal to Mercedes-Benz of Atlanta Northeast!! More

Report | Print

I had an outstanding service experience at Mercedes-Benz of Atlanta Northeast, thanks to Tony Park, my service advisor. Tony is professional, knowledgeable, honest, and truly cares about his customers. He k of Atlanta Northeast, thanks to Tony Park, my service advisor. Tony is professional, knowledgeable, honest, and truly cares about his customers. He kept me informed throughout the entire process, answered all of my questions, and made sure my vehicle was serviced promptly and correctly. His attention to detail, excellent communication, and commitment to customer satisfaction made the entire experience smooth and stress-free. It’s rare to find someone who consistently goes above and beyond, and Tony certainly does. Thank you, Tony Park, for your exceptional service and dedication. I highly recommend asking for Tony if you need your Mercedes serviced. He is a true asset to Mercedes-Benz of Atlanta Northeast! More

Report | Print

I had an outstanding experience at Mercedes-Benz of Northeast Atlanta from start to finish. The professionalism, honesty, and exceptional customer service made the entire process truly enjoyable. A Northeast Atlanta from start to finish. The professionalism, honesty, and exceptional customer service made the entire process truly enjoyable. A special thank you to Alvin Downer, my sales representative, who was knowledgeable, patient, and never pressured me. He took the time to answer every question and made sure I found the perfect vehicle. I would also like to express my sincere appreciation to Dustin, the Sales Manager, for his professionalism and commitment to ensuring everything went smoothly. His attention to detail and dedication to customer satisfaction were greatly appreciated. A big thank you to Mr. Charles for his kindness and support throughout my visit. His willingness to help and positive attitude made a lasting impression. I am especially grateful to Tony Park in the service department. He consistently provides excellent service, communicates clearly, and genuinely cares about his customers. It’s reassuring to know my vehicle is in such capable hands. Finally, I want to recognize the Loaner Car Manager for making the loaner vehicle process quick, efficient, and hassle-free. Having a clean, well-prepared loaner car while my vehicle was being serviced made the experience even more convenient. The entire team worked together to provide a first-class experience that truly reflects the Mercedes-Benz standard of excellence. I highly recommend Mercedes-Benz of Northeast Atlanta to anyone looking to purchase or service a vehicle. Thank you all for your outstanding customer care—I look forward to returning for many years to come! More

Report | Print

There is no Mercedes without Ms. Yeo. Her professional prowess to never be overwhelmed by the moment or at least not show it. Is a gift only Ms. Yeo has been consistent with me for o Yeo. Her professional prowess to never be overwhelmed by the moment or at least not show it. Is a gift only Ms. Yeo has been consistent with me for over 5 years. I wish she could be promoted to a coaching or training position b/c 17 years ago when I started with the brand of Mercedes the customer service was bar none. It was an LEDGENDARY experience you were witnessing. Rather that meant each time you purchased a Mercedes a gift back was mailed to your home with opulent items inside. Ms. Yeo is the only person I’ve met in the last 8 years who cares about the people she is servicing and doesn’t view them as just another number but a Mercedes family member who’s dealing with an obstacle I can assist with. Please take care Ms. Angela Yeo she the one that makes me REMEBER how phenomenal Mercedes was. More

Report | Print

My advisor is responsive and takes care of any issues I have. Employees are generally friendly and efficient. have. Employees are generally friendly and efficient. More

Report | Print

Nice friendly people. Taylor is very knowledgeable and friendly. She seemed genuinely concerned. The sevice was excellent. Taylor is very knowledgeable and friendly. She seemed genuinely concerned. The sevice was excellent. More

Report | Print

Taylor Bryce and Melissa were absolutely amazing. They went over and beyond to ensure my vehicle was great. My overall experience was excellent. I definitely recommend. They went over and beyond to ensure my vehicle was great. My overall experience was excellent. I definitely recommend. More

Report | Print

Mercedes-Benz of Atlanta Northeast is known for superb/excellent customer service! The entire staff is amazing! Taylor, Mr. Joe, Melissa, and Tony make the visit worthwhile! ~Sharon Liner Ervin superb/excellent customer service! The entire staff is amazing! Taylor, Mr. Joe, Melissa, and Tony make the visit worthwhile! ~Sharon Liner Ervin More

Report | Print

great work by Taylor, she remembered me and our previous conversations, that was great for relationship building with the dealership being remembered and appreciated conversations, that was great for relationship building with the dealership being remembered and appreciated More

Report | Print

BEST Service Department in GA and the South! Taylor Moore was a Fantastic Service Rep for our last warranty service!! Taylor Moore was a Fantastic Service Rep for our last warranty service!! More

Report | Print