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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.5
411 Reviews

411 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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December 07, 2023

Prompt, courteous and knowledgeable in general. Bobby Waite is a pleasure to work with. He is always responsive and finds a way to resolve issues. More

by jperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

All employees are very kindly, specially service consultants MS. YEO. was so nice and dealer is very cleaned. More

by haesungjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela YEO.
December 04, 2023

Very professional and perfect customer service experience. Everyone is very nice and friendly. I will recommend for my family and friends. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

The service was great, they took the car on time, finished fast, cleaned the car , checked everything. I’m very happy with service, very recommended. More

by Amraskopljak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demond Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

I took my 2019 GLC 300 in to be serviced on 11-07-22. My service advisor was Angela Yeo. She was excellent and was able to answer all of my questions. She has a kind and calm demeanor. She made me feel l More

by weezey54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Yeo
November 04, 2023

My service experience with Tony was AMAZING. He was courteous, diligent, and friendly. From the beginning to the end of the service, I was immediately notified and reminded. I highly recommend t More

by HelenofTroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

I would like the Service Department Manager, Mr. Kim to call me tomorrow (10/24/2034) morning about a concern regarding the service today on my 2016 Mercedes Benz GLE 350. My service appointment tim More

by pasRoberttorrray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demond Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Christy Hicks is the best advisor to go to. She’s understand peoples and solve the problems with the cars and have the best customer service that I’ve dealt with Mercedes-Benz of Atlanta Northe More

by Scott Burch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Jackson was professional and knowledgeable about the vehicle and took care of all the issues very efficiently. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Dealership provides good service and everything done on time. I am fully satisfied with their work More

by bsherm345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Park
5.0
This rating includes all reviews, with more weight given to recent reviews.