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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
414 Reviews

414 Reviews of Mercedes Benz of Bonita Springs - Service Center

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November 18, 2017

A fuse needed to be changed. I am very pleased with your dealership and my advisor, Jeoff. Kaleal. Mine was a very small service done (a fuse needed replacaed). I was in and out More

by deesmercedesC300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 19, 2017 -

Mercedes-Benz of Bonita Springs responded

We are glad to hear that the service of your vehicle was quickly done. Thank you for your review!

November 17, 2017

Service work and recall work on power steering. Geoff was very professional and made our visit a pleasure. He also stayed in touch and kept us informed as the recall work was going to take a little More

by WAll2SHAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 19, 2017 -

Mercedes-Benz of Bonita Springs responded

We appreciate the five-star review regarding your service with Geoff. We are happy to hear that he kept you informed along the way!

November 15, 2017

Great service from Geoff and dealership This is my 3rd trip to MB of Bonita Springs. Their level of expertise and attention to detail is excellent. I cringe about the cost of a routine 80,00 More

by LeeW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 16, 2017 -

Mercedes-Benz of Bonita Springs responded

Thank you for being such a loyal customer, and for this review! We really appreciate you coming back to service your vehicle.

November 14, 2017

In and out awesome. Sales rep frank Deluca is terrific. We See above Service has always been trrrrfic I always stop in to say hi to frank and he is always interested and warm and asks how the car is runni More

by Beerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

Mercedes-Benz of Bonita Springs responded

We love when you stop by and say hi! Thank you for coming in for service appointments and we really appreciate your review!

November 13, 2017

great work done right Geoff is a great service person he is knowledgeable and experienced knows the MB product in detail and reacts fast to my questions about the new E cla More

by naplesarchitect1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 14, 2017 -

Mercedes-Benz of Bonita Springs responded

Thank you for stopping in for your vehicle to be serviced! Geoff is always there to help out a customer, so we are glad that you were able to speak with him!

November 10, 2017

Oil change Great service representative, David Di Rocco. Fully explained/address all questions. Provided informative detailed answers. I will ask for him next ti More

by Garymazeffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Di'Rocco
Nov 11, 2017 -

Mercedes-Benz of Bonita Springs responded

We are happy to hear that Frank and David we able to assist you while you were at the dealership! Thank you for the great review.

November 09, 2017

Like the only person in a Resturant that was the Service lev Scott anticipates your needs and delivers! That’s what I look for in a Dealership and Service is what has you returning time an$ time again More

by Ashman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Buchanan
Nov 09, 2017 -

Mercedes-Benz of Bonita Springs responded

Thank you very much for review about Scott. We are glad that he was able to assist you while you were here!

November 09, 2017

Mercedes S550 wonderful service experience i believe the service assistance name was Torrey. great to work with . good communication. very friendly, great from b More

by Klemens Backhaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2017 -

Mercedes-Benz of Bonita Springs responded

Thank you for the wonderful review!

November 09, 2017

Terrific Immediate response and superb service for a road hazard flat on an MB purchased tire with after about 300 miles on it. Very pleased with my experience More

by George6970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 10, 2017 -

Mercedes-Benz of Bonita Springs responded

We are glad that the tire is fixed! Thank you for your review.

November 06, 2017

Service I came in for a routine recall service but was able to get my Apple Play working! Thanks to Torrey and David all went well and I left with a nice clea More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Di'Rocco
Nov 07, 2017 -

Mercedes-Benz of Bonita Springs responded

Apple play is the best, and we are glad that it is working for you! Thank you for your service review.

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