Mercedes Benz of Bonita Springs - Service Center

Great Always there to help Courtesy Knowledge Prompt They always asking make sure if I need anything Always good at checking car in and always cle Always there to help Courtesy Knowledge Prompt They always asking make sure if I need anything Always good at checking car in and always clean when I get it back More

Best MB dealership in SWFL! Fantastic polite staff. Frank DeLuca and Torret put in the effort required to ensure customers are happy. Look no further for all of your Mercedes nee Fantastic polite staff. Frank DeLuca and Torret put in the effort required to ensure customers are happy. Look no further for all of your Mercedes needs. More

Excellent experience!! I couldn't have been more pleased with how smoothly and quickly the process of dropping off my car, having it serviced, and picking it up went! It was I couldn't have been more pleased with how smoothly and quickly the process of dropping off my car, having it serviced, and picking it up went! It was a breeze! And Geoff was so kind and respectful. More

Minor Service Work I always feel like I am the most important person in the building. Couldn't be more satisfied. Everything was explained and completed to my satisfac I always feel like I am the most important person in the building. Couldn't be more satisfied. Everything was explained and completed to my satisfaction. More

Great ongoing customer service by salesman Frank DeLuca I just wanted to complement Frank DeLuca for continuing to go the extra mile for a customer to whom he had previously sold a car. I bought a 2016 MB G I just wanted to complement Frank DeLuca for continuing to go the extra mile for a customer to whom he had previously sold a car. I bought a 2016 MB GLC300 from Frank in early 2016 at MB of Fort Myers. Because of the service Frank gave me at the time of sale, I followed him to MB of Bonita Springs where I recently brought my car in for servicing. To my surprise, I was told by the service manager that the car, with only 16,000 miles on it, had 4 Pirelli run flat tires which had worn down and all needed to be replaced. To say the least, I was in shock, not only that the tires had already gone bad, but that replacing them with a mandatory wheel alignment was going to cost me in the neighborhood of $1500.. After leaving the dealership, I called Frank just to vent, but Frank stepped up, interceded with the service department and made recommendations for me. With his help, I was able to get the service done at a more reasonable cost. It's ongoing service by salesman, Frank Deluca that would make me visit MB to purchase my next car. However, I would only fully recommend the service department if they are more competitive price wise with outside service centers who do similar work. More

Top Notch Service/Sales Geoff Kaleal goes above and beyond to make his customers feel completely welcomed at the dealership. His customer service is superb! Also, dealt w Geoff Kaleal goes above and beyond to make his customers feel completely welcomed at the dealership. His customer service is superb! Also, dealt with John Lynch with the purchase of a 2016 E350. John was a pleasure to deal with! More

Excellent Customer Service!! Geoff was fantastic to work with. I brought my car in for service and he took car of me every step of the way. He was very prompt and made sure my car Geoff was fantastic to work with. I brought my car in for service and he took car of me every step of the way. He was very prompt and made sure my car was handled properly. If you ever have an issue with your car or needs service Geoff is the one to see! More

MB of Bonita Springs was a pleasure to complete the GLE Leas The sales experience was complete in a more than satisfactory manner. Ken Lucas was very helpful and Joe completed the lease efficiently. I have been The sales experience was complete in a more than satisfactory manner. Ken Lucas was very helpful and Joe completed the lease efficiently. I have been pleased with your service which lead to my interest in leasing the GLE. More

Geoff Kahlil Geoff got me in service at the last second and had my E350 done in less than an hour, exceptional!!! Will be back for the next service and lease end. Geoff got me in service at the last second and had my E350 done in less than an hour, exceptional!!! Will be back for the next service and lease end. More

Service Wonderful service, timely repair, very clean detailing g, friendly staff, helpful advice from concierge. Good snacks, clean and interesting waiting ar Wonderful service, timely repair, very clean detailing g, friendly staff, helpful advice from concierge. Good snacks, clean and interesting waiting area. Nice loaners, the best around! More