Mercedes Benz of Bonita Springs - Service Center

Frank Deluca has topped my expectations once again 🙌. I purchased a new GT53 a few months ago and while driving the other day I noticed a big screw lodged in my tire . I called Frank immediately and he t I purchased a new GT53 a few months ago and while driving the other day I noticed a big screw lodged in my tire . I called Frank immediately and he told me to come by and he would have it fixed or replaced the very same day. I was more than pleased with this response. Unfortunately I was not able to make it in so I called Frank and he sent a service manager to my office to pick up my car , replace my tire and return my car to my office the very same day. Thank you ☺️ More

Always a pleasant and welcoming environment. Rob is always very personable and accommodating, and is very thorough win explaining the service(s) performed. Matter of fact all of the employees ha Rob is always very personable and accommodating, and is very thorough win explaining the service(s) performed. Matter of fact all of the employees have a wonderful welcoming persona. Thanks Mercedes…. More

Frank is tremendous. He is very helpful with my services. He cares very much and picks up my car at my home for me and gives it alot of TLC. He is great and strives on gr He is very helpful with my services. He cares very much and picks up my car at my home for me and gives it alot of TLC. He is great and strives on great service. More

Great service. Torrey is a superstar. In and out! Really appreciate Frank DeLuca as well. Torrey is a superstar. In and out! Really appreciate Frank DeLuca as well. More

Brought my MB in for service and spoke to Frank DeLuca, my sales representative, and was treated with exceptional care. Frank made sure I received top service. I highly recommend MB of Bonita Springs and a my sales representative, and was treated with exceptional care. Frank made sure I received top service. I highly recommend MB of Bonita Springs and ask for Frank DeLuca. A true professional and an all round great guy More

Torrey is a excellent service advisor, very responsive to any and all questions, he provides excellent communication.. any and all questions, he provides excellent communication.. More

Very professional people , great service by Frank Deluca , very attentive to All of my needs , very attentive to All of my needs More

As always I call the dealership when I have any issues. I always ask for Frank no matter what the problem is. Frank is beyond professional and always jumps through hoops to take care of my issues. He alway I always ask for Frank no matter what the problem is. Frank is beyond professional and always jumps through hoops to take care of my issues. He always goes over above and beyond and I will never use another dealership or sales guy after dealing with Frank. He’s TOP NOTCH!! More

Mr Frank Deluca was extremely helpful when I had to have some service work done. I live about one hour from the dealership and Frank Deluca offered to pick my car up in the morning and bring it back in the some service work done. I live about one hour from the dealership and Frank Deluca offered to pick my car up in the morning and bring it back in the evening. I know several of Franks customers and his care of customers after they have bought their cars is truly exceptional and not only is Mr Deluca’s knowledge of Mercedes almost encyclopedic but he also freely share his knowledge and next time I am in the market for a Mercedes he will be the person I would go to. Frank Deluca is True professional. More

Mercedes Benz of Bonita Springs goes the extra mile to make their customers feel Extra Special and that no problem is Too Small or Too Large, it’s Just Right and will be handled in a Professional and Cour make their customers feel Extra Special and that no problem is Too Small or Too Large, it’s Just Right and will be handled in a Professional and Courteous Manner to your Satisfaction! More