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Mercedes-Benz of Boston

Somerville, MA

4.9
2,321 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,321 reviews

September 20, 2021

A wonderful and pleasant experience as always. This is why we keep coming back up Herb Chambers Mercedes Somerville More

by dawnhoulihan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Sep 21, 2021 -

Mercedes-Benz of Boston responded

This is so great to hear, Dawn! Thank you for being a loyal Mercedes-Benz of Boston customer!

September 20, 2021

Service was prompt and professional.Scheduled Service was prompt and professional. Scheduled maintenance was performed within the scheduled time frame. Vehicle was returned cleaned and washed More

by Robkerwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike greeter
Sep 21, 2021 -

Mercedes-Benz of Boston responded

Thanks for taking the time to review your recent visit with the Mercedes-Benz of Boston team! We appreciate your support and hope to see you again next time!

September 19, 2021

Chip Mcarty is the best !!! A++++As for him. I’ve Chip Mcarty is the best !!! A++++ As for him. I’ve have great experiences with. Chip and Chambers More

by Pgrant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty, A.J Rana
Sep 20, 2021 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! We're so glad you've enjoyed working with Chip and we'll be sure to share your wonderful feedback with him. Take care and thanks again!

September 19, 2021

I couldn’t have asked for more. Jhonathan was super professional and very responsive to any of concerns , questions. I am Definitely very pleased with the attention and service that I got and I look f More

by al_mendez9@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mercedes-Benz of Boston responded

Thank you for trusting Jonathan with your purchase, Al! We look forward to working with you again at Mercedes-Benz of Boston!

September 18, 2021

Best dealership I am very much satisfied with their work and very good team . I will recommend, thank you guys More

by Alex T
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Sep 21, 2021 -

Mercedes-Benz of Boston responded

It was our pleasure, Alex! Thanks for trusting Mercedes-Benz of Boston with your business and please don't hesitate to reach out if we can be of service again in the future!

September 18, 2021

Once again MB of Boston service is on top of their game! Thanks to Michael and the team for completing my unscheduled visit in such a timely manner. Again Thanks Brian More

by bybrian
Customer Service
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mercedes-Benz of Boston responded

It was our pleasure, Brian! We appreciate you being a Mercedes-Benz of Boston customer and look forward to your next visit with us!

September 16, 2021

Excellent customer facing and vehicle service. Greatly appreciated flexibility to meet our schedule needs under pressure. More

by Lbennigson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Sep 17, 2021 -

Mercedes-Benz of Boston responded

Your positive review means the world to us! We look forward to working with you again at Mercedes-Benz of Boston!

September 16, 2021

Great service as usual. Patrick explained everything to me that was understandable. My car is running great. More

by Pamct1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Sep 17, 2021 -

Mercedes-Benz of Boston responded

Thank you! We'll let Patrick know they've made your visit a five-star experience!

September 15, 2021

Jimmy was great I hadn’t service my 06 there in awhile but it was like I had been there yesterday More

by aoh366@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Pantone Mr Murray
Sep 16, 2021 -

Mercedes-Benz of Boston responded

We're so glad Jimmy helped you feel at home here at Mercedes-Benz of Boston! Thank you for leaving us your fantastic review and five-star rating! We hope we'll see you again soon!

September 15, 2021

Great team! Very supportive and professional. They even fixed things in the car that I didn’t notice. Thank you Albert, Michael and the whole team! You’re the best! More

by Sally K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
Sep 16, 2021 -

Mercedes-Benz of Boston responded

We appreciate your wonderful review, Sally, and can't wait to share it with Albert, Michael & the rest of the team here at Mercedes-Benz of Boston! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

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