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Mercedes-Benz of Boston

Somerville, MA

4.9
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,335 reviews

September 01, 2021

Erica is really good at what she does. Took my car in and made sure the problem was solve.. Definitely great service recommend to everyone More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Mercedes-Benz of Boston responded

We know Erica will be thrilled to hear you had a five-star visit, Tommy! Thank you for choosing Mercedes-Benz of Boston!

August 30, 2021

Extremely positive experience with the service associate Jimmy. Overall great experience each time I go there. People are friendly, courteous and professional. Always goes well. More

by Robert.l.barney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer, Robert! We appreciate your kind words about our team and look forward to your next visit!

August 29, 2021

I had a great experience with the service department Michael was just wonderful to work with More

by Santamsarno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Mercedes-Benz of Boston responded

This is so wonderful to hear! Thank you for visiting us here at Mercedes-Benz of Boston - we hope to see you again next time!

August 24, 2021

My experience at Herb Cambers was awesome and Albert is amazing as always. Albert is very friendly, dedicated and one of the most hard working people I have ever know. He deserves a raise. More

by Agbanikky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for the glowing review! We're happy to hear Albert and the team made this such a positive experience! We look forward to seeing you again at Mercedes-Benz of Boston!

August 24, 2021

Always very responsive and thorough service visits. All issues are documented and handled, as requested. Very pleasing results on a continuing basis. Doesn’t get any better! More

by ellennadler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mercedes-Benz of Boston responded

Thanks for taking the time to leave us your five-star review! We're happy to hear you had a positive experience with our service team and that we've provided such excellent care to you!

August 24, 2021

Rob was very patient and worked hard to get us the best terms possible. Very happy with the dealership. This is my second car purchase with them. More

by AP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana LoNano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mercedes-Benz of Boston responded

We're happy to hear the Mercedes-Benz of Boston team made this a five-star experience for you! Thanks for leaving your review for Rob and for choosing us to get into another vehicle! We'll see you for your third purchase!

August 24, 2021

Great purchasing experienced here with Kashif Sheik who helped us with all the processes until the day we picked up the car. everything went smoothly! Great Dealership! More

by natrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Mercedes-Benz of Boston responded

We're so happy Kashif made this a positive purchase! Thank you so much for your review of Mercedes-Benz of Boston! We hope to see you again!

August 20, 2021

The most knowledgeable, professional, and honest dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. More

by gilarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Aug 20, 2021 -

Mercedes-Benz of Boston responded

Wow! We're so honored to have such a great review from you! Thank you for leaving your five stars for Mercedes-Benz of Boston! We look forward to servicing your new vehicle in the future!

August 20, 2021

In August of 2020, my family bought a 2016 used Volvo XC-90 from Max. He was incredible. He was upfront about the vehicle, pricing, warranties, and all other information you would want. We purchased More

by duganr88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Wang
Aug 23, 2021 -

Mercedes-Benz of Boston responded

Wow, thank you so much for taking the time to share this experience! We're thrilled to hear that Matt took great care of you & your family and we hope you're enjoying your vehicle so far. Take care and thanks again, from all of us here at Mercedes-Benz of Boston!

August 18, 2021

The service is impeccable , the salesman Carlos Romero was the best and very friendly, and the car was lovely More

by giovannioliva1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Romero, A.J Rana
Aug 18, 2021 -

Mercedes-Benz of Boston responded

Giovanni, we are so happy to hear that you had such a lovely time at Mercedes-Benz of Boston! Thank you!

Aug 18, 2021 -

giovannioliva1 responded

I give 4star to AJ Rana not because is not good, but because didn’t want to give me nothing for free. Anyway I like him too

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