Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Boston
Somerville, MA
2,319 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,319 reviews
August 11, 2021
Very professional and helpful staff. Eric was really helpful in carrying out the whole deal and keeping me updated at all times. Paolo was very helpful too. helpful in carrying out the whole deal and keeping me updated at all times. Paolo was very helpful too. More
by abc
August 11, 2021
Great service. Went above and beyond. Everyone who helped me was professional and courteous. They treated me like an important customer even though I was there for a small service. me was professional and courteous. They treated me like an important customer even though I was there for a small service. More
by Richard Cheese
Employees Worked With
Michael Vo
August 11, 2021
Mercedes-Benz of Boston has the most professional service department I’ve ever dealt with - including especially Albert Barisha. Performance has been flawless. That’s the key for me. department I’ve ever dealt with - including especially Albert Barisha. Performance has been flawless. That’s the key for me. More
by Mcpentz
August 10, 2021
It was good and it went smooth thanks to manuel. He made it easier for us…i’ll recommend him to anyone who wants to get a car from that location it easier for us…i’ll recommend him to anyone who wants to get a car from that location More
by Isaacoboh300
Employees Worked With
Manuel Rodriguez
August 07, 2021
Sold a car from under me after I signed the purchase agreement. Low class, cheesy, bad car dealer transaction. Herb Chambers needs to teach an ethics class for his sales team. agreement. Low class, cheesy, bad car dealer transaction. Herb Chambers needs to teach an ethics class for his sales team. More
by Wbraun1956
Employees Worked With
August 07, 2021
They sold a car to another buyer after I signed the sales agreement. Cheesy, underhanded, unprofessional move. agreement. Cheesy, underhanded, unprofessional move. More
by Wbraun1956
Employees Worked With
August 06, 2021
Kashif Sheikh was a great sales person, very efficient and patient. I loved him so much that I’m going to send my son . I will definitely recommend this dealer. and patient. I loved him so much that I’m going to send my son . I will definitely recommend this dealer. More
by wsilverio1
August 06, 2021
Albert in the Service Department is the absolute BEST to deal with and provides service unlike anything I have ever received in my 50+ years of owning a car. He is an incredible asset to the Herb Chambers M deal with and provides service unlike anything I have ever received in my 50+ years of owning a car. He is an incredible asset to the Herb Chambers Mercedes-Benz Dealership of Boston, and he makes my car service experience a true pleasure. I am extremely grateful for him. More
by normang212
Employees Worked With
August 05, 2021
. Best place to get your car serviced and the people are very friendly I would recommend this for everyone! Always get all my service done right! very friendly I would recommend this for everyone! Always get all my service done right! More
by Tomzmelrose
Employees Worked With
