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Mercedes-Benz of Boston
Somerville, MA
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,335 reviews
November 23, 2022
Excellent service. My 42000 mile car feels new again! (Service B plus new tires). The one thing is: one DAY after getting the new tires I get an ad from MB saying I My 42000 mile car feels new again! (Service B plus new tires). The one thing is: one DAY after getting the new tires I get an ad from MB saying I can get 4 tires for the price of 3. My messsges to Service requesting a refund go unanswered. More
by Randall
November 23, 2022
This is my first service and impression: so far it’s at par with my previous experience with Herb Chambers Porsche for 21 year!!!! Excellent communication and provided loaner was delivered to my work plac par with my previous experience with Herb Chambers Porsche for 21 year!!!! Excellent communication and provided loaner was delivered to my work place and same with delivery of my GLS450. More
by Ljova
November 22, 2022
Mercedes-Benz Of Boston is a very professional auto dealer with knowledgeable staff offering tremendous help with your purchase I highly recommend them. dealer with knowledgeable staff offering tremendous help with your purchase I highly recommend them. More
by mmob3
November 20, 2022
Shneider is so nice and friendly it is a pleasure to have him as a service advisor. I had an unexpected flat tire and he was great with communicating with me and getting my vehicle repaired and ready for pi him as a service advisor. I had an unexpected flat tire and he was great with communicating with me and getting my vehicle repaired and ready for pick up as fast as possible. More
by B
Employees Worked With
Schneider Limose
November 16, 2022
Mercedes-Benz of Boston in Somerville deserves all my greetings. The work they are doing and the responsibility they are taking on are great. The general manager, Mr. Jeff Davis, is creatively finding ou greetings. The work they are doing and the responsibility they are taking on are great. The general manager, Mr. Jeff Davis, is creatively finding out solutions to fix my front bumper damage as of today. Your professionalism in treating customers as a priority is greatly appreciated. More
by aliyevom
November 16, 2022
Very professional, courteous, honest. My experience was great & I'd highly recommend them. My service advisor Micheal R. is wondering! My experience was great & I'd highly recommend them. My service advisor Micheal R. is wondering! More
by AP
Employees Worked With
November 15, 2022
Courteous and professional from the service advisor to the valets. No exceptions. This is my second MB bought and serviced at this location. Highly recommended the valets. No exceptions. This is my second MB bought and serviced at this location. Highly recommended More
by Henry
November 14, 2022
Great experience purchasing the car from Mercedes-Benz Boston. Ryan is a great guy to deal with and was very interested in our search & selection process. I highly recommend them. Boston. Ryan is a great guy to deal with and was very interested in our search & selection process. I highly recommend them. More
by vikas
Employees Worked With
November 13, 2022
Jimmy is an exceptional service manager. The main reason I do all my car buying with Boston Mercedes is because of their high end customer service. The main reason I do all my car buying with Boston Mercedes is because of their high end customer service. More
by Georgeaezzi
November 12, 2022
My service coordinator Michael Robinson was very helpful and guiding me to what I needed to do next. The most Important issue to him was my family safety. and guiding me to what I needed to do next. The most Important issue to him was my family safety. More
by Rob
Employees Worked With
