Mercedes-Benz of Boston

Very helpful. Understood our needs and helped me deal with my old car / lease. Friendly staff. Customer focused. Understood our needs and helped me deal with my old car / lease. Friendly staff. Customer focused. More

Took my car in for regular service. They arranged for an paid for Uber to and from the dealership. Kept me informed, an performed service as expected They arranged for an paid for Uber to and from the dealership. Kept me informed, an performed service as expected More

Tabish was very helpful and amazing with me as a dealer he provided all the details and information needed for me to make a great purchase- I love my new car he provided all the details and information needed for me to make a great purchase- I love my new car More

Excellent service from Tabish at MB of Boston. Very knowledgeable and super sweet. Highly recommend. Very knowledgeable and super sweet. Highly recommend. More

TERRIBLE- I went in for my 20k mile service. They told me I had 2 cracked wheels and needed 2 tires with my service for about $4,000. They told me it was normal wear and tear. At 20,000 miles They told me I had 2 cracked wheels and needed 2 tires with my service for about $4,000. They told me it was normal wear and tear. At 20,000 miles wheels should not be cracking. They blamed me. I baby my car- no way was this my fault. 20,000 miles and cracking is not normal. They also told me they were recently sited twice by inspections and had to be extra careful and inferred that if they weren't sited that they would have let it slide. Granted, they gave me a "discount" but they should stand behind their product with only 20,000 miles on it. I looked online and saw many complaints about this as well. Now I know why they offered insurance to begin with....If you can't guarantee 20,000 miles then you shouldn't be in business. More

The dealership gladly squeezed in my car to replace a dead battery on short notice. dead battery on short notice. More

I had an excellent experience with ERIC ILCHENKO. He was great to work with, was very responsive, and went above and beyond with any questions or special requests I had. Highly recommend. great to work with, was very responsive, and went above and beyond with any questions or special requests I had. Highly recommend. More

Everyone was super helpful. Dana and Erika especially went above and beyond to make sure that our needs were met. They even did it will a smile went above and beyond to make sure that our needs were met. They even did it will a smile More

This dealership is first class.Jessica, Stephen and Kris This dealership is first class. Jessica, Stephen and Kris were awesome to work with during the purchase of my vehicle. I highly recommend this Merce This dealership is first class. Jessica, Stephen and Kris were awesome to work with during the purchase of my vehicle. I highly recommend this Mercedes-Benz dealership. More

From the moment you walk and throughout your time there your informed of the status of your vehicle and treated to all the convenience’s in their lounge. When leaving you receive detailed report of work th your informed of the status of your vehicle and treated to all the convenience’s in their lounge. When leaving you receive detailed report of work that was done. If you need to leave your car you are offered complimentary vehicle free of charge. Complete Satisfaction every time I’m there !!!!!! More